Overview
Customer Service Agent
Reference: OCT20253096
Expiry date: 13:54, Tue, 4th Nov 2025
Location: Egham
Benefits: Superb
Salary: £29,407 pa + bonus up to £1,470 pa OTE
Weekly Hours: 42.5 hours / Monday to Friday plus Weekend on a rota
We’re here to keep people moving, that’s what we do.
Responsibilities
As a Customer Service Agent, you will be right at the centre of an Auxillis branch. You’re often the first point of contact for customers; so confidently delivering a great service with a smile is second nature. Where you really excel is in managing more than one task at a time - from resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.
Qualifications
You don’t need any previous industry or vehicle rental administration experience to join our team (our proven induction training will take care of that!) but you’ll need all of your customer service know-how, administration skill and most importantly your calm, ‘can-do’ attitude (along with a Full UK or EU Driving Licence, of course!) to get things done.
As a Customer Service Agent with Auxillis, we offer
As a Customer Service Agent with Auxillis, we offer:
* A fantastic quarterly bonus scheme (£1,407 pa OTE)
* Start with 24 days annual leave, rising to 26 days with service plus the flexibility to buy or sell an extra 5 days each year. Of course, you'll have public holidays too, plus an extra day off to celebrate your birthday!
* free life assurance (2 x your salary)
* well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* exclusive colleague-only vehicle-leasing schemes
* pension & save-as-you-earn share scheme
* Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback
* Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
With over 50 sites nationwide Auxillis are the go-to provider for bespoke accident claims and mobility services for motorists, we're trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.
We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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