Development Manager (Capital Appeal & Individual Giving) The Charterhouse is one of London’s most historic and atmospheric sites. Tucked away in Clerkenwell, the estate has been an important Carthusian monastery, a grand Tudor mansion, and a pioneering charity established in 1611. For over 400 years, we have served as an almshouse, providing a home and community for our residents who are aged 60 and over with a housing, financial or social need. Today, the Charterhouse is a thriving charity that balances provision of a home and care for our residents with a vibrant public engagement programme including tours, lectures and open garden evenings, and a commercial venue hire offer hosting conferences, receptions, photoshoots and location filming. It is a friendly, interesting and unique place to work. We are custodians of a Grade I and II listed buildings, including some of the most important Tudor buildings in London, and we are entering an exciting phase of development to secure the fabric of these buildings for future generations. For further information about the Charterhouse please see our website www.thecharterhouse.org. Please send your CV and a covering letter explaining how you meet each of the criteria in the person specification via the button below. Working Pattern: Full time, office based Salary: £36,000 - £38,000 Location: London EC1M 6AN Duration: Two-year fixed term contract (with possibility of extension) Department: Chief Executive & Master’s Office Background: We are looking for a proactive and versatile Development Manager to support the fundraising efforts for our vital Capital Projects programme. This role is a fixed-term strategic appointment designed to help secure the funds needed to restore and develop Wash-house Court, The Norfolk Cloister, and The Chapel. You will work with the Chief Executive and the fundraising consultant to develop and deliver the fundraising strategy. This will include identifying and cultivating individual donors for these heritage projects as well as relevant trusts and foundation and working with colleagues on a National Lottery Heritage Fund application. Alongside this, you will oversee our Friends’ Programme and re-launch our dormant Legacies programme. You will lead on delivery and administration: managing the Raiser’s Edge NXT database, working with the Finance team to process all income, and acting as the lead for individual giving. You will also work with the Governors’ Development Committee and the Friends’ programme volunteer who assists one afternoon per week. The position provides an opportunity for a motivated individual to make a significant contribution to an ambitious heritage site and an historic charitable mission, in the heart of London. Key Responsibilities: 1. Capital Appeal & Major Giving Strategy Strategy Development and Delivery: Support development and delivery of a fundraising strategy for the restoration of Wash-house Court, The Norfolk Cloister, and The Chapel. Pipeline Development: Identify and research a pipeline of prospective individual donors, high-net-worth individuals and corporates capable of supporting these capital works. Cultivation & Solicitation: Develop and maintain relationships, and plan and deliver high-quality supporter events, in partnership with the Venue Hire Team where relevant, to engage prospects and support the Chief Executive and Governors in making "the ask." Relationship Management & Stewardship: Develop relationships and create bespoke donor journeys for capital appeal supporters, ensuring they are updated on the progress of the renovations. 2. Trusts, Foundations & Grants Research : identify funding opportunities with relevant trusts and foundations. Bid writing: work with colleagues to develop high-quality applications including a National Lottery Heritage Fund bid. Relationship management & reporting: develop and manage relationships with funders and reporting on grant expenditure and impact. 3. Friends’ Programme & Legacies Programme management: Support a refresh of the current Friends of the Charterhouse scheme to grow membership while supporting retention, and encourage upgrades to higher giving levels. Volunteer engagement: Work with the Friends’ Programme Volunteer (Monday afternoons), seeking strategic input based on their sector experience. Member Administration: Oversee the smooth running of the membership scheme (renewals, direct debits, welcome packs), handling the bulk of administration while utilising volunteer support for specific projects. Legacies: Restart the Charity’s legacy fundraising programme, sensitively promoting gifts in wills to existing Friends and visitors. 4. Database Management (Raiser's Edge) Data Integrity: Act as the sole "super-user" for the Raiser’s Edge database, ensuring all donor data, actions, and notes are recorded accurately and kept up-to-date. Progress Management: Track the status of capital prospects (from identification to solicitation) to ensure no opportunity is missed. Gift Processing: log all donations, grants, and membership fees, ensuring accurate coding and prompt acknowledgement and thanks. 5. Finance & Reporting Financial Processing: Take responsibility for the accurate processing of fundraising income, including preparing data for Gift Aid claims. Reconciliation: Provide the Finance team with accurate, reconciled monthly income reports and act as the primary liaison for any fundraising finance queries. Reporting: Produce regular reports on income generation against targets for the Capital Appeal and Friends’ programme for the Senior Management Team and Trustees Person Specification Experience Significant demonstrable experience in a fundraising or development role in a charity, ideally but not essentially in the heritage or museum sector. Demonstrable experience in Individual Giving or supporting Capital Campaigns. Demonstrable experience writing successful grant applications, ideally with previous experience of working on a successful National Lottery Heritage Fund bid. Experience in managing membership schemes and organising and delivering supporter events. Desirable: Experience working with or managing volunteers. Skills Strategic Thinking: The ability to understand a project and contribute to planning on how to fund it. Autonomy: The ability to work without administrative support, engaging with both high-level strategy and day-to-day processing whilst being able to work collaboratively with colleagues where needed. Excellent Communication: Strong written skills for proposals and newsletters, and the confidence to develop relationship with donors and prospects. Financial Literacy: Comfortable handling income logs, reconciliations, and reporting figures to Finance. Data: an understanding of how to collect, manage and use data appropriately to support all areas of fundraising, with an awareness of the legal framework including GDPR. Competence with Raiser’s Edge (or similar CRM) and the ability to manage data entry and reporting independently. Organisation: ability to prioritise a busy workload to ensure delivery against agreed objectives. Qualifications A degree or equivalent, ideally although not necessarily, in a related subject. Membership of relevant professional body such as the Chartered Institute of Fundraising desirable. Requirements: The Charterhouse is a 7 day a week operation and it regularly hosts events outside of its core hours; flexibility to work occasional weekends and out-of-hours is therefore a requirement of the role. Any offer of employment will be subject to the receipt of two satisfactory professional references. One of these must be from your current or most recent employer. Please note: We will not contact your current employer without your express prior permission. This role will be subject to a Basic Disclosure and Barring Service (DBS) check which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances, subject to the Charterhouse’s overriding obligations to protect the children and vulnerable adults in its charge, members of the public, the safety of the Charterhouse’s staff and collections. All applicants must have the right to work and reside in the UK. Equal Opportunities Employer We are an equal opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more which we support by our approach to EDI recognising the importance of diversity and of promoting an inclusive culture, and we are committed to equity in all our activities. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.