Customer Advisor
Salary: £36,000
**At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more**
40 hours per week
Introduction
Were looking for an empathetic and driven Customer Advisor to join our team at Kingfishers Care Home in New Milton, BH25 7FJ
Youll ensure your homes maintain high levels of occupancy by nurturing quality leads into sales, providing an outstanding customer experience throughout the process, including show arounds for customers and professionals. Youll engage with the local community and professional contacts, being an ambassador for Colten Care, whilst supporting local promotional activities and events.
Youll work closely with the Home Manager and care home teams to provide a professional warm welcome to visitors, escorting them on arrival and helping residents settle into their new home. Youll be the compassionate and empathetic ear for families and relatives, responding to requests for assistance and administrative support. Youll provide reassurance at every point of the enquiry journey.
About you
Youre passionate about helping people, particularly the older generation, always ready with a listening ear. Youre empathetic and compassionate, able to find the right balance b...