No commute. Flexible hours. Work from your own space. Remote customer service roles offer all of that - and they pay up to £32,000 a year in this area. Our government-funded Entry to Remote Working programme has helped thousands of people like you get qualified, get hired, and build careers in customer service - entirely from home. Here's everything you get, at no cost to you. What’s included to get you qualified and ready to work remotely: * Nationally recognised logistics qualification * Remote and hybrid working: how to set up your home workspace, stay motivated, and manage your time * Customer service skills: Professional communication, customer handling, and problem-solving skills * Equality and diversity in the modern workplace * Live, experienced tutor online throughout the week, Monday to Friday Free extras that put you ahead of other applicants: * A professionally written CV tailored specifically to remote and hybrid customer service roles * Expert guidance on the most effective ways to find and apply for remote work — including which platforms and employers to target * A free personal career plan — mapping your route from associate through to the role and salary you're actually aiming for To be eligible you must be: * Be unemployed or earning less than £25,750 per year * A UK resident * Able to provide a valid ID document * Available for one full week, Monday to Friday * Have a laptop or PC with camera, reliable internet, and a quiet space to work from * A good level of written English This is a government-funded programme and places are limited. Apply now - the qualifications, the CV, the career plan, and all the support are completely free