Senior Service Coordinator
Contract: 3 months
Location: Oldham, UK (on-site)
Rate: £19.25 per hour
Job Summary
The Senior Service Coordinator will support the Operations Manager in coordinating and controlling all aspects of service delivery in a safe, compliant, and efficient manner. The role is critical in ensuring a first-class customer experience through effective day-to-day operational management, including the dynamic allocation of work to vehicles and routes.
The post holder will act as a central point of contact between customers, drivers, and internal stakeholders, providing proactive communication, real-time service updates, and operational issue resolution. This role plays a key part in driving workforce engagement, maintaining high safety standards, and ensuring legal and operational compliance across the depot.
Roles and Responsibilities
People
1. Work in partnership with the Quality, Health, Safety and Environmental (QHSE) team to ensure safety remains the top priority, operating within an Active Risk culture.
2. Maintain a strong 'zero harm' safety culture across depot operations.
3. Ensure full legal compliance on si...