Overview
The Enforcement Advisory Officer plays a critical national role in supporting the Environment Agency’s statutory functions under the Reservoirs Act 1975. You will lead the resolution of complex non-compliance issues, manage enforcement action, and provide specialist regulatory advice in safety-critical situations.
You will act as account manager for undertakers, including water companies, supporting proactive engagement, identifying risk early, and driving compliance through consistent, risk-based interventions. This requires excellent communication, influencing and negotiation skills, the ability to manage conflict constructively, and confidence to take proportionate formal action when needed.
You will lead high-risk non-compliance casework using the Compliance Action Plan (CAP) model, represent enforcement in account meetings, and contribute to the delivery of Balmforth Review recommendations and the future Environmental Permitting Regulations regime. You will also liaise with engineers, legal advisors, and other regulators to ensure public safety risks are effectively managed.
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment.
Our team and location
This is a national role so you can be based at any Environment Agency office. You will join the Environmental Assessment and Reservoir Regulation department within Flood & Coastal Risk Management (FCRM). The Reservoir Regulation Team is a nationally dispersed team of 25+ specialists who regulate over 2,140 large raised reservoirs across England. As the enforcement authority for the Reservoirs Act 1975, we manage high-risk non-compliance using proportionate enforcement powers to protect public safety. The team is based across the country, and some travel and overnight stays will be required.
Experience / skills required
* Experience of managing complex regulatory or enforcement cases, with strong communication, negotiation, and influencing skills.
* Ability to manage conflict constructively and remain resilient while focusing on compliance and public safety.
* Ability to analyse legal and technical information, assess risk, and provide sound recommendations for proportionate action.
* Strong written and verbal communication skills; ability to engage a wide range of stakeholders including undertakers, engineers, legal advisors, and internal leadership.
Desirable experience includes knowledge of the Reservoirs Act 1975, enforcement frameworks, public safety regulation, or infrastructure management. Familiarity with Balmforth Review recommendations or Environmental Permitting Regulations reform would be an advantage. Above all, you will be organised, adaptable, and motivated to deliver results through collaboration and regulatory impact.
Application and selection
Contact and additional information:
* Zoe Wilson, Senior Team Leader – zoe.wilson@environment-agency.gov.uk
* Karl Hunter, Enforcement Adviser – karl.hunter@environment-agency.gov.uk
Interviews will take place remotely by Microsoft Teams on the 22nd and 23rd of October. As part of the interview, candidates may be asked to prepare and deliver a short 5-minute presentation on a given topic to assess communication skills and presentation style.
Competency questions include:
* Influences and Persuades Others
* Communicates Effectively
* Achieves Results
* Customer and Partner Relations
We are committed to diversity and inclusion and welcome flexible working patterns, including job share. The Environment Agency is a national role and can be based at any EA office. We also have a Guaranteed Interview Policy to support applicants with a disability whose application meets the minimum criteria.
We may use information supplied in applications to assess suitability for the role; please review any guidance on the Civil Service Careers site regarding the use of artificial intelligence in applications. The Environment Agency is a non-departmental public body sponsored by Defra.
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