Practice Plus Group is the UK’s leading independent provider of NHS services to patient in Secure Environments – prisons, immigration removal centres (IRCs) and non-custodial services, and Integrated Urgent Care - NHS 111, Out-of-Hours (OOH) and Clinical Assessment Centres (CAS). We are recruiting for a IT Service Management Coordinator to support the wider IT team. This role is a newly created role to support the needs of the business. The ITSM Coordinator leads core IT Service Management Practices including Change Management, Problem Management, Asset Records Management, and Project Management —while ensuring compliance with ISO/IEC 20000 and providing procurement support for IT services. The role will drive stability, governance, and continuous improvement enabling reliable delivery aligned to business outcomes. Hours Monday - Friday 0830 - 1700 Hybrid working a possibility. Salary Up to £45,000 depending on experience. How will we support you? • Robust Induction • Everybody has career coaching conversations to support personal and professional growth with access to higher learning and training opportunities • Our bespoke Learning Management System to address your learning needs Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks LI-NB1