Job Description
Trading floor based Middle Office Rates Trading Support
Acountable for the execution of assigned of trade support activities for International Rates Trading that require specialized handling and skills applying in-depth product knowledge. Support the introduction of new products, technology and processes.
Develop and maintain excellent working relationships with Capital Markets Trading & Sales, Product Operations and other stakeholder groups.
* Product & Process
* Risk & Control
* Business Performance Management
* A. Product & Process Accountable for the execution of assigned on-desk trade support activities in a timely, accurate and efficient basis.
* Book, validate and amend trades, affirm and allocate trades in Markitwire, Calypso and TOMs.
* Review trade discrepancies and investigation
* Perform trade and position reconciliations. Investigate PnL and booking issues. Brokerage checks and any other adhoc requests by trading desk.
* Support the resolution of exceptions, escalating to management as required.
* Support the introduction of new products or processes and new technologies that are in line with Business Partner initiatives participating in the analysis, testing and implementation activities.
* Work closely with internal and external stakeholders in support of Rates Trade Support activities.
* Participate in various stakeholder forums (Project Delivery/ Technology/ Regulatory/ Risk) in support of Rates Trade Support activities.
* Compile risk metrics for management.
B. Risk & Control
* Identify potential risk situations within the scope of Rates Trade Support activities, escalating to management as required.
* Ensure adherence to directives, internal processes and internal approvals to mitigate risk to the bank
* Understand regulatory and compliance requirements as prescribed for the business unit to ensure adherence as required.
* Contribute to testing and updating of contingency planning to support the business and maintain continuity of critical processes throughout a contingency event.
* Contribute to ensuring all procedures/ standards of team(s) are documented and regularly reviewed and updated as needed in accordance with market best practise guidelines and industry regulations.
C. Business Performance Management
* Identify opportunities to improve the operational effectiveness of assigned day-to-day Rates Trade Support activities.
* Deliver exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable and available services and support.
* Develop excellent working relationships with Capital Markets Trading Products desks, Product Operations and other stakeholder groups ensuring we have a global view across the business.
* Align individual performance goals to the team.