Are you a detail-oriented and proactive professional with a background in insurance auditing or compliance? Join a dynamic team dedicated to operational excellence and strategic oversight.
As an Auditor, you will play a key role in supporting operational, compliance, and strategic oversight of our partners, particularly third-party administrators (TPAs). You will ensure audit readiness, verify adherence to fee structures, and maintain compliance with internal policies and insurance agreements. Your work will be vital in identifying risks, driving process improvements, and upholding high standards of operational integrity.
Key Responsibilities:
* Conduct audits of TPA operations to confirm compliance with service agreements, internal policies, and controls.
* Review the full claim lifecycle, payment records, service level agreements, and partner documentation for accuracy and completeness.
* Track and report audit findings using a structured 5Cs framework: Criteria, Condition, Cause, Consequence, Corrective Action.
* Collaborate closely with internal teams to address findings and enhance processes.
* Identify and escalate process inefficiencies, data inconsistencies, or control weaknesses.
* Maintain comprehensive audit logs, trackers, and documentation repositories for accurate and timely reporting.
Skills:
* Professional experience in insurance auditing, compliance, or claims operations.
* Educational background or equivalent experience in insurance, risk management, or auditing.
* Strong understanding of regulatory standards such as SOX and ISO 9001.
* Proficient with Google Workspace tools (Docs, Sheets, Gmail).
* Excellent communication skills with the ability to manage stakeholder relationships effectively.
* Highly organised, able to work independently with strong attention to detail and integrity.
This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. If you have not received a response within 48 hours of your application, please assume that you have not been selected for progression to the next stage of the hiring process.
Client Description
Our Client is an American company that operates a global community of Hosts and travellers. From inviting three guests to a San Fran home in 2007 to now welcoming more than 1 billion guests arriving in 100,000 cities around the world, this organisation is driven by the idea that anyone can belong anywhere.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
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