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Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) offers more than just a job; it provides an opportunity to be part of something meaningful, to join a supportive work family where your contributions are valued, and to make a difference every day. We also offer:
* Base Salary of £, (hrs pw).
* Recognition of your contributions and growth through continuous training & development opportunities. Each year, you will be eligible for a salary increment, allowing you to see tangible progress in your earnings (year 2 - £, / year 3 - £, / year 4 - £,).
* Pension (matched up to 6%), life insurance, days of annual leave (increasing after 7 years’ service), plus Bank Holidays.
* A range of benefits supporting your and your family's health and wellbeing, including Employee Assistance Programme, Thrive App, MIND, Simply Health Care, Dental Plans, and more.
* Access to discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail, and Hospitality discounts.
* A supportive team and culture where you can make a positive impact, with a company committed to diversity and inclusion.
We operate 24/7, covering various early and late shifts, hrs pw. Flexibility is essential due to the nature of the role, which may involve different working arrangements and additional hours. Some days may have unpredictable finishing times, but we provide a rota in advance to help you plan your meaningful time off.
About the Role:
As a PCO at our court, you will work as part of a team to provide safe and secure escorting and custody services for detainees, focusing on their physical and mental wellbeing.
During court, you will be responsible for all aspects of detainee care until they return to custody or are released. Key duties include accompanying defendants in courtrooms and cells, searching property or individuals, ensuring food and drink are available, and completing paperwork and data entry.
What You Need to Do the Job:
Our current PCOs come from diverse backgrounds; prior experience is not necessary. What matters most is your commitment to making a difference. You will receive comprehensive training over 5½ weeks and ongoing support from experienced colleagues.
Ideally, you should hold a valid driver's license, be reasonably fit, and possess good written and verbal communication skills to manage various situations effectively. Those interested in criminology or psychology may find this role particularly suitable.
Use our careers assistant tool to learn more:
Our Assessment Process:
Online Assessment (sent via email upon application) -> Briefing call to assess eligibility -> Competency-based virtual interview -> Short role-play and written exercise.
Additional Information:
All roles are exempt from the Rehabilitation of Offenders Act 1974. Employment offers are subject to Ministry of Justice Enhanced Level 2 checks, including Enhanced DBS (Adult & Child Barring) and satisfactory references.
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