Overview
Warwickshire County Council, Warwickshire Registration Service is at the heart of life’s most meaningful moments. We provide a vital statutory service, registering births, deaths, and stillbirths across Warwickshire, and ensuring every life event is recorded with care and accuracy. Our team also handles legal notices of marriage and civil partnership for Warwickshire residents, and we maintain historical records and produce copy certificates on application.
We proudly deliver around 2,800 marriage and civil partnership ceremonies every year—from our own beautiful registration office venues to more than 80 licensed venues approved by the Registration Service. We also deliver citizenship ceremonies and complete the registration of religious marriages that have taken place throughout the county. Every ceremony is a celebration, and we love being part of these special occasions.
If you want a career that combines purpose, people, and pride—come and be part of something truly meaningful with Warwickshire Registration Service.
About The Role
We’re looking for a Registration Assistant to join our team on a zero-hour basis, providing cover at our offices in Shire Hall, Warwick.
You’ll help us deliver an exceptional service during planned holiday or for additional cover and, occasionally, at short notice for sickness. The role is suited to people who are available Monday to Friday and can work flexibly. We cannot guarantee any hours, you’ll be paid a month in arrears for the time you work, with an enhanced hourly rate that includes holiday pay.
As a Registration Assistant, you’ll be the friendly face of our service—helping customers through some of life’s most significant moments. You’ll give clear advice in line with current laws and guidance, process payments, issue copy certificates and make bookings for ceremonies and registration appointments.
This is more than just a job—it’s a chance to be part of a team that cares deeply about people and their stories. If you’re organised, approachable, and love making a difference, we’d love to hear from you!
Key Requirements
* Strong administrative and customer service experience, supported by a good standard of education.
* Excellent communication skills—verbal and written—neat, legible handwriting, and the ability to work accurately with great attention to detail.
* Comfortable working as part of a team and confident using your own initiative.
* Resilience, flexibility, and the ability to handle sensitive information with tact and diplomacy.
* Strong planning and organisational skills to manage time effectively and perform under pressure.
* Good IT skills and willingness to attend relevant training to keep knowledge up to date.
Additional Information
Registration Assistant – Working for Warwickshire
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision.
We are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision is a great place to work where diverse and talented people are enabled to be their best.
Benefits
Your future matters to us. We provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, and a valuable package of benefits for members and their dependants. The benefits we offer include agile working, generous annual leave entitlement plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Click here to view the benefits at Warwickshire County Council.
Fluency Duty
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
How to Apply
For further information please see the Job Description and Person Specification.
Contact: Diane Lampard dianelampard@warwickshire.gov.uk
Closing Date
Closing date: 27th April 2026
Accessibility
If you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Equality and Inclusion
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more.
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