GOLF OPERATIONS ASSISTANT
Job Purpose
To create memorable experiences for all members and their invited guests throughout all aspects of the golf operation.
About Us
Bearwood Lakes is an exclusive golf club for members and their invited guests. We aim to make our members, and their personal guests feel special whilst providing exceptional experiences both on and off the course. Along with our members, our staff are taken good care of too. With inspiring working conditions, our staff benefit from staff uniform, discounts, meals whilst on duty, training and development, and plenty of opportunities for career progression. In recent years, we have hosted several professional tournaments including The Rose Ladies Series, Seniors Final Open Qualifying in 2021 and 2025 along with having a five-year commitment to host Regional Qualifying for the Open Championship.
Key Duties & Responsibilities:
Maintain the bagstore, preparing members clubs and equipment for play.
* Offer a courteous welcome to members as they arrive to the club and assist guests with directions to the relevant departments.
* Monitor and maintain the practice facilities, always ensuring 5* presentation. Collect, wash and prepare the golf balls throughout the day.
* Complete starter duties when necessary, ensuring all members and guests are updated with the relevant daily information.
* Respond to on course player needs and monitor pace of play.
* Keep the buggy staging area in a neat and orderly fashion.
* Prepare buggies for play, ensuring they are cleaned, polished and topped up with giveaways.
* Maintain accurate records of golfers renting clubs, service the customer who is renting golf clubs and clean rental clubs upon return.
* Liaising with the Professional shop regarding any hire item requests/payments.
* To check and maintain the locker rooms on a regular basis and carry out duties in the shoe store.
* To assist any areas in golf that may need support during busy spells.
* Clean, log and store member equipment following play.
* Executes additional ad-hoc tasks to meet the business objectives of the department.
* Assist in the professional shop when needed and maximise retail sales through merchandising, product knowledge and up selling.
* Administer the daily tee sheet and competitions from the professional shop via Jonas and Golf Genius.
* To maintain standards and consistency of delivery of service as directed and in accordance with the policies and procedures set by the department.
* Uphold a 5-star appearance in accordance with company guidelines.
* Adhere to all Health & Safety regulations and Club policies.
Candidate Profile
Experience
* Previous experience in the golf industry is preferred
Skills and Knowledge
* Ability to demonstrate exceptional levels of member service
* Flexible approach to working individually and as part of a team
* Being adaptable to the changing environment and requirements of the job throughout the year
Education or Certification
* PGA desirable but not essential
What we offer:
* A competitive salary
* 28 Days Holiday (inclusive of Bank Holidays)
* Company Pension Scheme
* Training and career opportunities
* Additional job specific training courses can be subsidised by Bearwood Lakes
* Uniform will be provided
* Staff Meals are provided on duty, staff discount of up to 40% is available on F&B outside of contracted hours
* Playing privileges on the golf course & practice facility
* Ride to Work Scheme
Please apply via Indeed or email with CV to
Job Type: Full-time
Ability to commute/relocate:
* Wokingham RG41 4SJ: reliably commute or plan to relocate before starting work (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person