Job Title: Sales Administrator
Location: Halesowen
Salary: Up to 35k
Shift Pattern: Full-time Monday - Friday 08:00 - 17:00
Are you a people person with a knack for organisation and a passion for delivering exceptional service? We're on the lookout for a Sales Administrator to join our friendly, supportive team in a company that truly cares about its customers.
Specialising in high quality glass and aluminium products, we pride ourselves on providing tailored solutions and a seamless experience from start to finish. In this role, you'll be right at the heart of the action, liaising with customers, helping them navigate product specifications, managing lead times, and ensuring everything runs like clockwork.
Responsibilities
- Accurately process customer orders from receipt to fulfillment
- Track orders and proactively update customers
- Act as the first point of contact via phone and email
- Resolve issues professionally and efficientlySupport external sales with quotations and product information
- Prepare accurate quotes
- General Administration duties, Stock/inventory checks, filing & reports
- Answer calls promptly and professionally & Direct enquiries appropriately
Qualifications
- Knowledge of glass products and processes
- Knowledge of aluminium products is an advantage
- Previous experience supporting a sales team
- Excellent communication, organisation, and IT skills
- High accuracy, attention to detail, and ability to work under pressure
- Experience in internal sales, sales support, or customer service
Benefits
- Competitive salary with commission potential
- Company vehicle/car allowance (if applicable)
- Mobile phone/laptop
- Pension scheme
- Opportunity to work within an established and growing business
- Supportive team environment
- Onsite parking
- Free eyecare vouchers
It's a permanent, Monday to Friday (8am to 5pm) position where no two days are the same, and where your contribution genuinely makes a difference. If you enjoy building relationships, keeping things organised, and being part of a close knit, upbeat team, we would love to hear from you!
