Role Overview: As Regulatory Compliance Manager, you will play a key role in helping the UK Tote Group build a sustainable and growing business. You will be responsible for ensuring that the full range of multi-jurisdictional regulatory obligations are well understood across the business and will be required to engage directly with our regulators in the UK, Alderney, and Ireland. You will act as a key point of contact for teams across the business to provide clear compliance advice, assessing projects and initiatives for compliance risk and keeping up to date with regulatory changes and updating policies as required. Reporting directly to the Compliance Director, you will manage the compliance team, leading by example to inspire, drive performance and support the continuous improvement of the compliance framework. Who we are: The Tote has been part of the UK betting landscape for nearly a century, we are racing's most popular pool betting operator and can be found online and across all racecourses in the UK and Ireland. In a fast-moving industry, we don’t stand still! We are focused on building something genuinely different within the betting world. Using the best in-class technology, digital innovation and customer engagement we are committed to launching exciting new products and delivering exceptional experiences to racing and sports enthusiasts! Our headquarters in Wigan is the main hub for our team of over 200 innovative and ambitious experts dedicated to delivering our vision of delivering exceptional customer experiences! The role is full-time (37.5 hours per week) and will require a majority of time to be spent on-site at our Wigan office, with some flexibility for remote working. What you’ll be doing: Own and maintain the suite of regulatory policy documentation, collaborating with Operational teams to regularly review, update and enhance policies and processes to ensure they remain current, compliant and effective Provide timely and comprehensive compliance advice to all areas of the business, engaging collaboratively to deliver solutions Lead and manage the Compliance team, ensuring effective performance, development and execution of compliance initiatives Conduct testing of the efficacy of compliance controls on a product and technical basis taking appropriate action where required Work closely with teams to manage action plans in response to compliance monitoring activities Define, implement and monitor key performance indicators, service level agreements and other performance metrics to track and improve effectiveness of operational compliance Play a key role in delivering new projects and initiatives, completing initial compliance risk assessments and providing ongoing advice Conduct regular horizon scanning and clearly communicate any changes, risks or opportunities to the business Deal with all aspects of licensing and licensing renewal, responding to regulator enquiries and managing compliance reporting requirements Support the Compliance Committee and manage subsequent outputs with the business Oversee a compliance training programme ensuring delivery and completion for all colleagues on an annual basis Deputise for the Compliance Director at senior management meetings when required What we are looking for: Strong leadership skills with a proven track record of success in operating and influencing within a high performing team and contributing at all levels A proven track record as a practitioner in a recognised regulated gaming compliance environment Ability to demonstrate a solid foundation and understanding of our industry’s compliance requirements Highly motivated with a proactive attitude, driven by providing excellence A self-starter and innovative with the ability to deliver quality results with a challenging but positive and influential style Confident relationship builder with a reputation for integrity, evoking rapid trust and confidence in stakeholders internally and externally Experience within an international team with multiple reporting obligations would be beneficial Ability to demonstrate a thorough understanding of the digital environment and the macro-economic environment within the remote gambling sector to successfully apply regulatory requirements Flexible with managing change to meet the changing needs of the Business, Regulators and Commission A deep, and demonstrable, understanding of the Gambling Commission’s licence conditions and codes of practice and associated guidance and risk assessments Qualifications/certification in regulatory compliance would be desirable Our perks and benefits: Our colleagues are the heart of everything we do and play a vital role in our success. We like to recognise all their hard work with our rewards and benefits package in addition to your basic salary. Our benefits cover everything from saving for the future, health & wellbeing and training, personal development & recognition. This includes; Discretionary Bonus scheme Company Shares Option Plan Contributory pension scheme Life insurance (4 x basic salary) Simply Health Cash Plan Holiday entitlement (33 days inclusive of bank holidays) Apprenticeships, study support and opportunities for progression and development Confidential 24/7 365 employee assistance helpline Agile and collaborative office environment with free parking, fruit, biscuits, and drinks Regular social events, charity events and volunteering opportunities