Operations Manager – Food Waste Recycling Service Permanent Grade 6 - £54,495- £64,811 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week (shifts between 06:00-16:00) Location : Smithfield Depot Can you lead the teams keeping Birmingham clean, safe and moving? Birmingham City Council is investing in the transformation of Waste Logistics & Collections; driving improvements in service quality, operational efficiency, and community satisfaction. To support this evolution, we’re strengthening our on‑the‑ground operational leadership across local depots. This is your opportunity to ensure our food waste collection and recycling operations are safe, compliant, and delivering the highest standards to our residents. We’re seeking a motivated, forward‑thinking leader who thrives a in fast‑paced operational environment and is passionate about delivering excellent public services that support a cleaner, greener Birmingham. You’ll bring leadership skills, and strategic competence to lead on improving service performance, while managing people, budgets and materials, overseeing health & safety and licence compliance. We’re looking for an Operations Manager who brings… Demonstrable success leading teams, driving improvements, and ensuring compliance within a complex operational setting. Strong budget management, resource planning and performance monitoring capabilities. Ability to inspire, motivate, and develop large operational teams. Excellent communication and stakeholder engagement skills, able to build trust with staff, unions, councillors, and community representatives. Understanding of waste management legislation, safety standards, licensing compliance and risk management. Ability to interpret data, analyse trends, and adjust operations to achieve targets. Commitment to innovation, continuous improvement, and driving forward Birmingham’s sustainability ambitions. As Operations Manager, you will… Lead and inspire your teams, making sure people, resources and budgets are used smartly and effectively to deliver high‑quality services that meet all statutory requirements. Champion safety and compliance, taking ownership of Health & Safety standards, licence obligations, risk assessments, incident investigations and the training that keeps our teams protected and confident. Drive performance through data, using digital tools and real‑time insights to monitor activity, spot opportunities to improve, and keep operations running on time and to target. Be a visible ambassador for the service, representing Waste Logistics & Collections in conversations with councillors, community groups, ward forums and stakeholders. Shape a positive, inclusive culture, building an environment where professionalism, accountability, equality and sustainability are at the heart of day‑to‑day operations. Tell the story of our performance, preparing and presenting clear, compelling reports for Council Committees and professional forums to highlight progress, challenges and future plans. This role offers the chance for you to make a direct, visible impact across Birmingham’s communities. You’ll be part of a service committed to innovation, excellence, and modernising how the city delivers critical frontline operations. What we offer in return… Membership of West Midlands Pension Fund – with generous employer contributions Enhanced Holiday Entitlement – 30 days, increasing with length of service My Rewards Scheme – access to over 800 brands providing discounts and savings Health and wellbeing support – independent and confidential employee assistance and counselling, occupational health For any informal enquires please contact the Resourcing Team Resourcing&64;birmingham.gov.uk Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here. Job Description and Person Specification