As an infrastructure engineer, you will be part of a team responsible for the ongoing support and development of MultiCloud platforms, as well as the delivery of new dedicated customer cloud environments such as Private Infrastructure as a Service and Platform as a Service. You will also provide an escalation point for the Service Desk Third Line engineers to aid with incident resolution and operational support.
The role is customer-facing, and you will be expected to work closely with customers, end users, and technical partners.
As such, the role is a mixture of BAU support, internal project work and customer-facing project work.
This is a very challenging role that will give the successful candidate exposure to all levels of our business and will include the opportunity to work on a wide range of technologies.
You will have previous experience in supporting and managing data centre solutions (networks, servers, storage, and applications). Service provider experience would be advantageous but not essential for the right candidate.
This role is ideally suited to a candidate looking to gain exposure to a wide range of technologies.A willingness to learn and push your current boundaries is critical!
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