Overview
Join to apply for the Master Technician role at Shelbourne Motors. Shelbourne Motors is renowned as one of the most progressive motor retailers in Northern Ireland, supplying vehicles to hundreds of customers monthly and focusing on customer experience, innovation, integrity, and service excellence.
Role Summary
As a Shelbourne Motors Master Technician, you will diagnose and repair a wide range of mechanical and electrical faults on customers' cars, aiming for a first-time fix. Ongoing training is available in a multi-franchise environment (manufacturers include Nissan and Toyota).
Location
Portadown
Hours of work
Monday - Friday 8.30am - 5.30pm plus Saturday 9.00am - 1.00pm as per the rota
Day-to-day Duties
* Inspect engine and mechanical/electrical components and diagnose issues accurately using computer-based diagnostic equipment.
* Repair or replace defective parts and confirm defects are resolved.
* Train other team members in diagnostic and repair methods.
* Liaise with vehicle manufacturers and customers to communicate faults and repairs needed.
* Record test results and maintain records to manufacturer requirements.
* Assist in workshop planning and pre-diagnosis of faults, including parts pre-ordering, to ensure a first-time fix.
* Road test vehicles to check repairs.
Essential Skills
* Light Vehicle Maintenance Level 3 and proven work experience with a leading vehicle manufacturer at Diagnostic/Master level.
* Ability to work effectively in a team and independently.
* Ability to follow checklists and ensure procedures are completed.
* High levels of accuracy and attention to detail.
* Strong communication skills to liaise with manufacturers and customers.
* Understanding of great customer service.
* Full UK driving license.
Skills
Light Vehicle Maintenance Level 3 or equivalent; Vehicle Diagnostic; Driving Licence; Master Level Qualification; Willingness to train to Master Technician Level.
Benefits
* 30 days annual leave
* Employee Referral Programme
* Long Service Awards
* Company Events
* Free parking
* Employee Discounts
Employment details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industries: Motor Vehicle Manufacturing
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