Job Description
Education & Wellbeing Co-ordinator / Internal Recruitment Consultant
Service: Education & Family Wellbeing Service (EFWS)
Location: Hackney Wick (Full-time, office-based)
Salary: £26,000 – £30,000
About EFWS
Our Education & Family Wellbeing Service (EFWS) provides specialist tuition and wellbeing-focused educational support to children and young people with mental health, behavioural, and emotional needs. We also work with young people who are not currently engaging with mainstream education, often due to complex personal, social, or emotional circumstances.
We work closely with families, local authorities, and professionals to ensure each young person receives consistent, compassionate, and high-quality support. Our service is purpose-led, growing quickly, and built around a strong, fast-paced, and collaborative office culture.
The Role
We are seeking an organised, confident, and proactive Education & Wellbeing Co-ordinator / Internal Recruitment Consultant to support the day-to-day running of EFWS. This is a varied role combining service coordination, internal recruitment, stakeholder liaison, and operational support.
You will play a central role in coordinating tutors, supporting families, liaising with councils, and assisting our Head Teacher, ensuring the service runs smoothly and delivers a high standard of care and education.
Key Responsibilities
Service & Operations Coordination
* Supporting the day-to-day running of the EFWS service
* Coordinating tutor timetables and availability
* Acting as a key point of contact for families, responding to queries in a professional and compassionate manner
* Supporting delivery of high-quality educational and wellbeing support
Tutor Support & Quality Assurance
* Maintaining regular communication with tutors
* Supporting tutors to meet service expectations and quality standards
* Assisting with issue resolution and escalating concerns where appropriate
* Helping maintain strong relationships between tutors, families, and the service
Internal Recruitment
* Writing and posting tutor adverts across relevant platforms
* Managing applications, shortlisting candidates, and arranging interviews
* Supporting interviews and selection processes
* Assisting with onboarding, compliance, and induction of successful tutors
Local Authority & Stakeholder Liaison
* Attending meetings with local councils and external professionals when required
* Supporting communication and coordination between EFWS, councils, and families
* Assisting with reporting and follow-up actions from meetings
Head Teacher & Office Support
* Assisting the Head Teacher with administrative and operational tasks
* Supporting planning, documentation, and service development work
* Maintaining accurate systems and records
* Contributing to a positive, well-organised office environment
About You
This role would suit someone who:
* Thrives in a fast-paced, office-based environment
* Is highly organised with strong attention to detail
* Communicates confidently and professionally with families, tutors, and professionals
* Has excellent people skills and emotional intelligence
* Is proactive, adaptable, and comfortable managing multiple priorities
* Has an interest in education, wellbeing, mental health, or supporting vulnerable young people
Why Join Us?
* Be part of a service that genuinely supports vulnerable children and young people
* A varied role with real responsibility and impact
* Opportunity to grow and develop within a purpose-led service
* Supportive, driven team culture in a dynamic Hackney Wick office