Overview
An exciting opportunity has arisen for a Brand Manager to join the busy Sales department at our Lloyd Volkswagen site, based in Workington.
Hours: 45+ hours per week. Salary: £30,000 with OTE £60,000. This role attracts the benefit of a company car.
Role responsibilities
* Managing the team of Sales Executives and Business Managers
* Leading and motivating the team to meet sales targets on vehicles and finance and insurance products
* Liaising with customers, both face-to-face and by phone/email
* Working to market vehicles and services on offer both in the dealership and online
* Ensuring delivery of excellent customer service within all areas of responsibility
* Handling customer complaints in an efficient and effective way
* Collating finance proposals for customers
* Ensuring full compliance to FCA guidelines on the selling of financial services products by all relevant staff
Qualifications and skills
* Previous experience as a sales leader within the automotive industry
* Brand experience is preferred, but not essential
* FCA Accredited
* Excellent relationship-building skills with internal and external stakeholders
* Ability to lead and motivate a team to meet goals
* Commercial awareness and financial analysis
* Self-motivated and able to work under pressure
* A calm and professional manner
* IT literate and full UK driving licence
Company benefits
* 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday
* Cycle to work scheme
* Free flu jabs
* Life cover
* Internal and manufacturer training
About Lloyd Motor Group
Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing brands including BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we are committed to exceptional customer service and a supportive culture that values development and teamwork.
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