Overview
Reference
447955 Salary
£13 - £13/hour Job Location
- United Kingdom -- England -- East Midlands -- Northamptonshire -- Northampton Job Type
Temporary Posted
Tuesday, June 17, 2025
Job Title: Customer Service / Hire Co-ordinator
Location: Northampton
Hours: Monday to Friday, 8 hours per day, flexible from 0800-1630
Pay: £13 per hour
Our well-established client is looking for a Hire Co-ordinators to work on one of their biggest accounts.
The ideal candidates will have office-based Customer Service experience as well as being very articulate, with a good eye for detail and good communication and organisation skills.
The primary function for these roles is to ensure all business between the client and their major customers is carried out in an efficient and timely manner.
The role will include, but not be limited to:-
Dealing with all telephone enquiries from customers
Obtaining detailed information from customers requesting equipment or reporting breakdowns
Source and re-hire equipment ensuring both best price and quality
Liaise with depots to ensure that plant is available
Prevent invoice queries arising by ensuring contracts are raised accurately
Use Smart Office to locate plant and check correct rates are being used
Reporting errors on rates to Major Account Managers
Produce weekly reports for customers showing all plant movements
Attending occasional meetings with Major Account Managers