Our client, a global non-profit research organisation, is looking for an Operations Associate to join their growing team. You will be responsible for ensuring smooth delivery of day-to-day operations as well as providing IT, administration and recruitment support.
We are looking for a personable and efficient problem solver who is a strong communicator and possesses a can-do attitude. Working both as part of a team and autonomously will be vital for this role hence you must be able to juggle multiple tasks at once whilst delivering tasks to a meticulous standard.
Responsibilities will include:
* First point of contact for all calls
* Manage general inbox and redirect emails where required
* Manage office supplies, equipment and maintenance, including ordering supplies
* Support the Operations Manager in developing new operations policies and procedures
* Support the planning and coordination of office events
* Provide general admin support to the COO and MD and Operations team including diary management of organisation-wide meetings
* Assist the UK team with any travel bookings
* Troubleshoot basic IT issues
* Support the onboarding process of new employees
* Update and maintain the HR system as required
* Support with recruitment, including placing adverts, arranging interviews
* Support the Operations team to ensure institutional policies, training resources and information are up to date
* Assist with onboarding of new employees
* Assist with ad hoc administrative HR requests
What we are looking for:
* Similar experience in an operations or admin role
* Impeccable organisational and communication skills both in an oral and written capacity
* Ability to work in a fast-paced and hands-on environment
* Confident to work independently and make decisions quickly
* Strong ability to multitask and prioritise
* Exercise excellent teamwork
* Friendly and approachable with the ability to develop great working relationships
* Pay meticulous attention to detail
* Willingness to learn
* Proficient knowledge of MS Office including: Outlook, Word, Excel and PowerPoint
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