Payroll Administrator
Location: Old Trafford
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.
The Role:
We’re looking for a detail-driven Payroll Administrator to play a key role in ensuring everyone – from office staff to matchday teams, are paid accurately and on-time. You will be at the heart of the Finance function, and is a fast-paced environment, where accuracy, discretion and organisation is essential.
Key Responsibilities:
Payroll Processing
1. Process payroll accurately and on time for all employees
2. Calculate new starters, leavers, and adhoc payroll amendments
3. Perform manual calculations where required
4. Manage all tax codes and statutory payments/deductions made in line with HMRC regulations
5. Review and validate variable payroll information
6. Conduct payroll reconciliations and resolve discrepancies, whilst rectifying these issues promptly
7. Support with payroll-related projects and system improvements
8. Monitor and manage the shared payroll inboxes, escalating any issues that require further investigations
9. Maintain and optimise payroll system functionality
10. Ensure payroll audit controls are followed in accordance with both internal and external audit processes.
11. Keep processes up to date with compliance to legislation
12. Ownership of end-end processing of certain payrolls including matchday payroll for stewards, hospitality and casual workers.
Communication & Customer Service
13. Build effective working relationships across Payroll, HR, and wider finance teams
14. Always deliver a high standard of customer service whilst resolving potential issues or complaints efficiently
Team Contribution
15. Collaborate with the Payroll team to achieve departmental objectives
16. Contribute to continuous improvement initiatives
17. Assist with training of team members and/or supporting the development of new team processes.
Compliance & Governance
18. Maintain strict confidentiality and comply with data protection regulations
19. Ensure compliance with company policies
20. Maintain accurate records to support financial and budget processes
Self-Development
21. Opportunity to participate in internal training opportunities
22. Take ownership of personal development and continuous learning using both the tools and programs available at the club and external wider reading.
Additional Responsibilities
23. Maintain a safe, organised, and professional working environment
24. Undertake any additional duties as reasonably required by the Payroll Supervisor, Head of Payroll or senior management
The Person:
Key Skills & Experience
25. Demonstrated experience in managing end-to-end payroll processes
26. Proactive payroll professional with the ability to show initiative with both new and ongoing projects
27. Advanced Microsoft Excel skills (including Pivot Tables and VLOOKUP/INDEX MATCH)
28. Able to effectively manage workload in a fast-paced environment, and multitask/prioritise effectively
29. Key investigative skills, confident in engaging with all stakeholders
30. High level of accuracy and attention to detail
31. Payroll accounting experience (desirable)
Our Values:
Badge – Earn the badge, every day. Respect our history and heritage. Be best in class and deliver to the standards expected of Manchester United. No one is bigger than the club.
Bravery – Be bold, be brave, and take calculated risks. Do things differently and innovate. Lead by example and do what’s right for the club, even when it’s hard.
Spirit – Embody the spirit of Manchester United. Show strength of character, act with passion, and fight back, no matter what.
What We Offer:
At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:
32. Annual Incentive Scheme to reward your dedication and hard work
33. 25 days annual leave (plus bank holidays) and an opportunity to purchase additional holiday days
34. Electric Vehicle scheme via Octopus and cycle to work scheme
35. Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
36. Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
37. Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
38. Enhanced family Leave Benefits and policies
39. Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
40. A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
Our Commitment to You:
We believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity, and inclusion sit at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Thursday 28th May.
Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us, and we will be happy to discuss them with you.