Job Title: Support Worker Team Manager
Location: Kent (Field-Based)
Salary: Competitive + Benefits
Job Type: Full-time, Permanent
About the Role:
We are recruiting on behalf of our client, a respected independent organisation supporting young people leaving care, including unaccompanied asylum-seeking children (UASC), as they transition into adulthood and independent living.
This is a pivotal role, reporting to the KCC Registered Service Manager and overseeing the day-to-day operations of the Kent-based Support Worker Team. You'll be responsible for delivering high-quality outcomes, guiding your team, and ensuring compliance with relevant legislation and contractual obligations, including Ofsted standards.
Key Responsibilities:
* Lead, supervise and support a team of field-based Support Workers across Kent
* Plan and prioritise workloads to ensure timely 1:1s, performance reviews, and care plan audits
* Manage team productivity, ensuring all contractual and legislative requirements are met
* Monitor, review, and report staff performance and service delivery against KPIs
* Provide guidance and safeguarding support to staff and young people living independently
* Cover staff absences and provide on-call support during peak times or emergencies
* Liaise with a wide range of stakeholders (social services, NHS, charities, police, etc.)
* Maintain accurate records and ensure consistent delivery of care plans
* Promote independence and life skills among young people (e.g., budgeting, health, social engagement)
* Lead in workforce planning, training, and personal development initiatives
* Handle disciplinary, absence and performance matters professionally and in line with policy
* Ensure compliance with equality, diversity, safeguarding, and health & safety policies
What We're Looking For:
* Proven experience managing support teams in a social care, supported living, or youth service environment
* Strong understanding of safeguarding, care planning and OFSTED standards
* Excellent leadership, communication, and stakeholder management skills
* Able to work autonomously and manage a remote, field-based team
* Strong organisational and decision-making skills
* Commitment to empowering young people and supporting their independence
* Full UK Driving Licence (essential)
What's in it for you?
* 33 days annual leave (25 days + 8 bank holidays)
* Life Cover (2 x basic salary)
* Westfield Health membership (cashback on health services + discounts)
* Pension contribution (4% employer / 4% employee)
* Equipment provided (laptop, phone etc. as required)
* Mileage reimbursed (claimable from home)
* Referral scheme
* 6-month probation period
The role is subject to Disclosure and Barring Service (DBS) checks.
Interested?
If you're ready to make a difference in the lives of young people and lead a passionate team, we want to hear from you. Email Lucy Wildish at (url removed) for more information. Or apply with your up-to-date CV (preferably in Word format) and a brief cover letter detailing your relevant experience and interest in the role.
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