Location : Central London (Farringdon/Chancery Lane) Salary : £29,000-£31,000 per annum, DOE Job Type : Permanent, full-time (35hr week with shift patterns - earliest start 8am, latest finish 8pm) Work Model : Hybrid (3 days on-site, 2 days WFH) ABOUT US We’re a business technology consultancy supporting professional service firms with IT support, cyber security and AI solutions. Founded in 2004, we’re now a 70-strong team supporting 120 clients. We’re proud of our high staff retention, straightforward culture and strong values. People tend to stay here – and we’re proud of the family feel we’ve built as a team. We develop opportunities for all our driven individuals who are committed to upskilling and passionate about providing the best possible service, so they can thrive and make a difference in a fast-paced environment. Our clients work in legal, financial and marketing services – and around 30% of UK barrister chambers rely on us to keep their systems secure, efficient and evolving. ABOUT YOU You are a self-starter with a real passion for learning everything there is to learn about Cyber Security. You're a geek at heart and love to play around with the latest technologies. You get a buzz from solving problems in a busy environment and you understand the importance of excellent client service. You believe that the world can be a better place through the effective use of IT and want to help make that happen. ABOUT THE ROLE The role will give you the opportunity to work as part of the IOIT Cyber Security team to provide best in class security controls and guidance to IOIT clients. This is a broad role requiring a technical and analytical mind for working on complex systems whilst also being able to liaise with clients clearly to communicate technical information at a non-technical level. From investigating potential security issues for clients by analysing logs to deploying systems in a secure and compliant manner, there is plenty of scope to develop for the right candidate. With no ability to plan what security issues may be raised in any day the opportunity provides a varied role where prioritisation of issues and time management are key. RESPONSIBILITIES: Initial handling and management of security related tickets from the IOIT client base. Implement and manage Microsoft Defender for Endpoint to detect, investigate, and respond to threats and malicious activities. Utilise KnowBe4 platform for managed phishing exercises and security awareness training. Maintain security policies in Microsoft Entra ID, Conditional Access, Microsoft Intune & Identity Protection to protect endpoints & identities. Security & Compliance auditing of IOIT client systems - these include onsite systems as well as cloud hosted (Office 365 & Azure primarily) systems. Security awareness testing of IOIT clients and third parties. Assisting in the development and delivery of security awareness programmes. Implementation of industry security standards (Cyber Essentials, ISO27001, NIST-800-53 & Cloud Security Alliance CCM). Generate reports for both technical and non-technical staff and stakeholders Test and evaluate security products. Plan for disaster recovery in the event of any security breaches. YOUR BACKGROUND & EXPERIENCE IT or computer science related degree or equivalent experience. A good grasp of IT fundamentals including Hardware and peripherals, Microsoft Office, Microsoft Server, Networking (including LAN, WAN, firewalls and routers). Experience with Microsoft 365, Azure, and scripting with PowerShell are beneficial. BENEFITS Competitive starting salary Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Regular career progression reviews 21 days holiday, public holidays, and birthday day off Private healthcare after probation with 33% off gym membership Great pension scheme from day one Cycle to work scheme Recruitment referral scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (sailing, tech-infused minigolf and darts, pool, and more!)