Lead UX Designer – User-Centred Design & Digital Experience
📍 Bristol (Hybrid: 2 days remote per week)
💼 Permanent | Excellent salary & full benefits
We’re partnering with a major UK organisation to recruit a Lead UX Designer to help evolve their user-centred design capability and ensure that every digital product is built around real customer needs.
This is a business where UX isn’t just a department — it’s at the core of how products are imagined, tested and delivered. You’ll join an experienced and collaborative UX team, taking a lead role in driving design standards, influencing stakeholders, and mentoring the next generation of designers.
The Role
* Lead and influence the adoption of User Centred Design (UCD) across multiple product teams.
* Drive continuous improvement of design methodologies, tools, and processes.
* Build trust-based relationships with senior stakeholders and advocate for customer-centric design.
* Facilitate ideation, prototyping, and user testing to co-create effective solutions.
* Present complex customer insights through journey maps, personas, flows and service blueprints.
* Champion accessibility standards, applying WCAG 2.2 to ensure inclusive design.
* Collaborate closely with Service Designers to understand full end-to-end journeys.
* Support delivery teams through to implementation and post-launch evaluation.
* Provide mentoring and guidance to develop and grow UX team capability.
About You
* Passionate about mentoring, coaching and developing design talent.
* Excellent stakeholder management and communication skills.
* Strong influencing skills, able to embed UCD principles across the business.
* Proven experience as a Senior or Lead UX/Product Designer across web, mobile and multi-platform experiences.
* Comfortable using user research, data insights and usability testing to inform design decisions.
* Experienced in producing detailed designs, prototypes and accessible digital experiences.
* Strong working knowledge of WCAG 2.2 accessibility standards.
* Naturally collaborative, thrives in cross-functional agile teams.
* Enjoys driving continuous improvement and innovation in design practice.
Why Apply?
* Competitive salary + annual bonus
* 15% pension contribution (9% during probation)
* 28 days holiday + buy/sell option
* Private Medical Insurance
* Electric/Hybrid car schemes, Cycle to Work, life assurance
* Full wellbeing and healthcare support
* Generous family leave policies
Inclusive Employer
Our client actively welcomes applications from all backgrounds and supports flexible working wherever possible.