Receptionist Wanted – Join the Smiles at Bupa Dental Care Cambridge!
We're on the lookout for a friendly, organised, and customer-focused Receptionist to join our amazing team led by Practice Manager Donna Gilmour at Bupa Dental Care Cambridge!
If you're great with people and love a fast-paced, feel-good environment, this one's for you!
Position Details:
1. Hours: 14 hours per week
2. Days: Fridays 8:00–17:00 & Saturdays 8:45–14:45
3. Note: If the practice is closed on a Saturday due to a Bank Holiday, you’ll make up the hours during the week (unless it's your holiday )
About the Role:
4. Front-of-house, customer-facing role – your smile is the first thing patients see!
5. Administrative support – checking in patients, managing bookings, and keeping things running smoothly
6. Be part of a supportive, caring team that values communication, collaboration, and kindness
7. Help support practice growth and reduce overtime with your great energy!
What We’re Looking For:
8. Previous admin or receptionist experience (dental or medical ideal, but not essential)
9. A calm, friendly attitude with a can-do approach
10. Comfortable with multi-tasking in a busy environment
11. Team player – we work hard but always support each other
Transport & Access:
12. Well-connected by local bus routes (Citi 1, Citi 2)
13. Only 10 mins by bike from the city centre
14. Easy access from A14 and M11
Parking:
15. Additional on-street parking nearby
What's Nearby?
16. Grab a coffee or lunch at nearby cafés like Stir Cambridge or Nuffield Road Co-op
17. Take a walk along the beautiful River Cam or nearby Chesterton Rec
18. Cambridge North Station just 5 mins away – ideal for rail links
Why Join Us?
19. Work for a leading UK healthcare brand
20. Be part of a positive, supportive team
21. Training & development opportunities available
22. Help patients feel comfortable, confident, and cared for every day
Ready to bring your warmth and admin superpowers to our team?
Apply today and become part of the Bupa family where your smile really does matter!
Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist role and responsibilities
23. Meeting and greeting patients, providing a great first impression and patient journey
24. Booking and amending appointments, answering the phone, updating patient records
25. Co-ordinating the care packages for our patients that has been provided by our clinicians
26. Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
27. Excellent customer service skills face to face, telephone and via email
28. Supporting the Practice Manager and clinical team with the smooth running of the practice
29. Handling payments
30. Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
31. Ability to be positive and professional in a fast-paced environment
32. Previous administration or receptionist experience, preferably within a healthcare setting
33. Strong communication skills face to face, via telephone and email
34. Proficient with Microsoft Word and Outlook with overall strong organisation skills
35. Previous experience with promoting company products and services
36. Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
37. Competitive pay rates and the opportunity to increase this through training and development
38. Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
39. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
40. Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
41. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
42. Discounted dental insurance which can be extended to immediate family members.
43. Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
44. Wagestream – Access your income before payday, if and when you need it.
45. Access to career pathways and support throughout your working life with Bupa Dental Care
46. And many more, just ask.
Benefits
- Shop discounts (over 700 stores)- Health and wellbeing discounts- Discounted dental insurance- Free CPD- Employee referral scheme- And many more!