University Apprenticeship Administrator needed in Manchester. This role will start ASAP and pays £14 per hour. This role is ongoing. An Enhanced DBS is desired but not essential as it can be done before starting.
Key Responsibilities and Accountabilities
Funding administration
Managing the admin process of apprenticeship funding
Running audit and compliance checks
Producing reports and running queries
Managing departmental inbox
Tracking insurance certificates
Data entry
Checking and confirming eligibility of apprentices
Liaising with clients and learners
Providing first line of contact via Emails, telephone calls
About you
Excellent time management and organisational skills
Excellent communication and positive telephone manner
Ability to build rapport and maintain empathy with students and clients
Ability to create and maintain accurate/accessible and organised documentation
Ability to use email, internet applications, MS Windows operating system, including Excel and tracking tools to support this role
Ability to apply numerical skills to analyse data, interpretation of facts and figures presented in the form of statistical tables and diagrams, thinking critically and checking for errors or variance from targets
Passionate about client service with a positive approach to dealing with people
Used to working in a fast paced and dynamic environment Successful candidates will need to have an Enhanced DBS check carried out