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Helpdesk operations manager: data-driven service excellence

Slough
Permanent
pinnaclegroup.co.uk
Operations manager
€36,500 a year
Posted: 26 January
Offer description

A leading UK Facilities Management firm is seeking a Helpdesk Admin Manager in Slough to lead the operations of a helpdesk team. The successful candidate will ensure high-quality service delivery while managing KPIs and SLAs. Required qualifications include experience with CAFM systems, data analysis skills, and strong leadership abilities. The role offers a salary of £35,000 - £38,000 per year, enhancing team performance and overall service quality through effective management. #J-18808-Ljbffr

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