Monday-Friday, 9-5 and on call rota
Outreach Support Worker – Empower People to Live Independently and Thrive
Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.
We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the borough of Tower Hamlets.
What your day might look like
* Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
* Support individuals with navigating welfare benefits, accessing services, and building confidence.
* Liaise with external agencies to ensure customers get the right support at the right time.
* Provide crisis intervention when needed, always with empathy and professionalism.
What makes this role special
Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.
You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.
Could it be you?
We’re looking for someone who:
* Has experience (professional or voluntary) in a supportive role
* Has worked with individuals facing mental health, health-related, or employment challenges
* Understands housing support needs and welfare benefits
* Can provide pre-tenancy advice and ongoing tenancy support
* Communicates clearly and solves problems with confidence
* Holds a valid UK driving licence and has access to a vehicle
* Is happy to undergo an Enhanced DBS check
What you’ll get in return
* 25 days’ annual holiday (plus bank holidays)
* 2 paid volunteering days each year
* Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
* Life assurance at 4x your salary
* Up to 10% pension contribution
* Family-friendly policies
* A role where your support helps people thrive
Closing date: 13th March 2026 at midnight.
Interviews will be held in person at our Tower Hamlets office no later than March 20th 2026.
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer