Role Overview
As a Store / Assistant Manager, you will oversee daily operations, manage your team, and ensure outstanding customer service if provided to our customers. You’ll be responsible for achieving sales targets, producing outstanding product and service to customers, managing costs, and maintaining high operational standards.
Key Responsibilities
* Lead, Coach, Recruit, Train and motivate a team of shift managers, team members, and delivery drivers.
* Manage your team and ensure we positive atmosphere is maintained.
* Conduct staff training and development programs to maintain high performance.
* Oversee day-to-day store operations, including food preparation, delivery, and service.
* Ensure compliance with health and safety standards, food hygiene regulations, and company policies.
* Manage store cleanliness and maintenance to uphold Domino's brand standards.
* Ensure excellent customer service and handle complaints effectively.
* Implement strategies to improve customer satisfaction and retention.
* Manage budgets, labour costs, and inventory to drive profitability.
* Analyze sales data to optimize profitability and drive business growth.
* Implement cost-saving initiatives while maintaining product quality and service standards.
Requirements
* Must have a valid Right to Work in UK.
* Previous experience as a Manager or equivalent role in a fast-paced food service or retail environment.
* Strong leadership and people management skills.
* Excellent communication and problem-solving abilities.
* Knowledge of food safety regulations and operational standards.
* Ability to work flexible hours, including evenings and weekends.
* Passion for delivering exceptional customer service.
What We Offer
* Competitive salary - £16 Hourly Rate / 37.5 Hrs + bonuses.
* Career development opportunities.
* Employee discounts and benefits.
* A fun and dynamic work environment
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