Job Description
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Infrastructure Engineer - DV Cleared
* Watford (On-site)
* Wintel/on-prem
* Up to £55,000
* To apply, email:
A secure government programme is seeking an experienced Infrastructure Engineer to support the deployment, integration, and ongoing management of critical IT infrastructure.
This is a hands-on role working across server, network, storage, and desktop environments, supporting a highly secure and fast-paced delivery environment.
Due to the nature of the work, active DV clearance is required to start.
Key Responsibilities
* Deploy and integrate hardware and software across infrastructure environments
* Test deliverables, document outcomes, and manage fault identification and resolution
* Administer, maintain, and enhance systems to improve performance and service quality
* Provide 2nd and 3rd line support, working within agreed SLAs
* Deliver tasks in line with project plans, timelines, and quality standards
* Maintain operational documentation, asset records, and system updates
* Provide regular progress updates to internal stakeholders
Key Skills & Experience
* Experience in infrastructure engineering within secure or specialist environments
* Background as an Infrastructure or Field Engineer across small to medium IT projects
* Strong hands-on experience with:
o Infrastructure administration
o Hardware deployment
o Fault diagnosis and resolution
* Ability to work independently and manage workload within SLA-driven environments xsngvjr
* Experience working in customer-facing roles
Desirable Experience
* Knowledge of ITIL Service Management processes
* MCP certification (or equivalent)
* Understanding of secure data centre environments and UK Government standards
* Experience with:
o File and print clusters
o Thin client environments
o Messaging systems
* Strong customer service and stakeholder management skills
* Experience reporting across multiple levels and monitoring KPIs