Receptionist 37.5hours per week required for highly motivated, innovative, forward thinking, training practiceserving 16500 patients in the leafy suburb of Wilmslow, Cheshire. Experiencedesirable but full training will be given.
Work with asupportive team in Modern Purpose-Built Premises
Main duties of the job
To be responsible for undertaking a wide range of reception dutiesand the provision of general support to the multidisciplinary team. Duties can include, but are not limited to,greeting and directing patients, effective use of the appointment system,booking appointments, the processing of information and assisting patients asrequired.
To act as the central point of contact for patients, thedistribution of information, messages and enquiries for the clinical team,liaising with multi-disciplinary team members and external agencies such assecondary care and community service providers.
About us
TrainingPractice HENW
FullyComputerised (Emis Web) paper light
AccuRx
Innovativeand acclaimed triage system (developed in-house)
GMS Contract+ local enhancement
High QOFpoints achieved year-on-year
Fantasticindependent patient reviews
BrilliantMedical Team (2 Partners, 5 Salaried GPs, 1 Nurse Practitioners, 2 PracticeNurses, 2 Healthcare Assistants, 1 Physician Associate, PCN Pharmacists, FirstContact Physiotherapist, Social Prescribers, Care Coordinators, Mental HealthPrescribing Nurse)
On sitepractice-based Echocardiography, Diagnostic Ultrasound, Hand Surgery, ENT,Palpitations Clinic, Urology, Rheumatology, and more
Located inthe East Cheshire / South Manchester area, excellent schools, shopping andtransport
Free tea, coffee,biscuits and Christmas Party
Details
Date posted
10 July 2025
Other
£11.44 an houradditional saturday rota with overtime rate available
Contract
Permanent
Working pattern
Full-time
Reference number
A4229-25-0008
Job locations
Wilmslow Health Centre
Wilmslow
Cheshire
SK9 5HX
Job responsibilities
The following are the core responsibilities ofthe Receptionist. There may be, onoccasion, a requirement to carry out other tasks. This will be dependent uponfactors such as workload and staffing levels:
Maintain andmonitor the practice appointment system
Processpersonal, telephone and e-requests for appointments
Answer incomingphone calls, transferring calls or dealing with the callers requestappropriately
Signpostpatients to the correct service
Initiatingcontact with and responding to, requests from patients, team members andexternal agencies
Clinically codedata onto EMIS web
Photocopydocumentation as required
Data entry ofnew and temporary registrations and relevant patient information as required
Input data intopatients healthcare records as necessary
Direct requestsfor information, i.e., SAR, insurance/solicitors letters and DVLA forms to theadministrative team
Manage allqueries as necessary in an efficient manner
Carry outsystem searches as requested
Maintain aclean, tidy, effective working area at all times
Monitor andmaintain the reception area and notice boards
Support allclinical staff with general tasks as requested
Action incomingemails and correspondence as necessary
Scan patientrelated documentation and attach scanned documents to patients healthcarerecords
Completeopening and closing procedures in accordance with the duty rota
As required supportcolleagues in the management of repeat prescriptions, ensuring they areprocessed accurately and efficiently
Order andmonitor stationery supplies
Produce,maintain and participate in the receptionist rota for lunch and out of hourscover
Supportreception staff development, providing guidance and direction, ensuring staffare up to date with mandatory training
Identify andprovide team training where required
Support the PracticeManager with all Patient Participation Group related matters
Support thehealth promotion lead and display promotional material on the allocated noticedboards and in the waiting room
Job responsibilities
The following are the core responsibilities ofthe Receptionist. There may be, onoccasion, a requirement to carry out other tasks. This will be dependent uponfactors such as workload and staffing levels:
Maintain andmonitor the practice appointment system
Processpersonal, telephone and e-requests for appointments
Answer incomingphone calls, transferring calls or dealing with the callers requestappropriately
Signpostpatients to the correct service
Initiatingcontact with and responding to, requests from patients, team members andexternal agencies
Clinically codedata onto EMIS web
Photocopydocumentation as required
Data entry ofnew and temporary registrations and relevant patient information as required
Input data intopatients healthcare records as necessary
Direct requestsfor information, i.e., SAR, insurance/solicitors letters and DVLA forms to theadministrative team
Manage allqueries as necessary in an efficient manner
Carry outsystem searches as requested
Maintain aclean, tidy, effective working area at all times
Monitor andmaintain the reception area and notice boards
Support allclinical staff with general tasks as requested
Action incomingemails and correspondence as necessary
Scan patientrelated documentation and attach scanned documents to patients healthcarerecords
Completeopening and closing procedures in accordance with the duty rota
As required supportcolleagues in the management of repeat prescriptions, ensuring they areprocessed accurately and efficiently
Order andmonitor stationery supplies
Produce,maintain and participate in the receptionist rota for lunch and out of hourscover
Supportreception staff development, providing guidance and direction, ensuring staffare up to date with mandatory training
Identify andprovide team training where required
Support the PracticeManager with all Patient Participation Group related matters
Support thehealth promotion lead and display promotional material on the allocated noticedboards and in the waiting room
Person Specification
Qualifications
* Educated to GCSE level or equivalent
* Experience of working with the general public
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* Effective time management (planning and organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Problem solving and analytical skills
* Ability to follow policy and procedure
* Polite and confident
* Flexible and cooperative
* Motivated
* Forward thinker
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure
* Flexibility to work outside of core office hours
* GCSE Mathematics and English (C or above)
* NVQ Level 2 in Health and Social Care
* Experience of administrative duties
* Experience of working in a healthcare setting
Job summary
Receptionist 37.5hours per week required for highly motivated, innovative, forward thinking, training practiceserving 16500 patients in the leafy suburb of Wilmslow, Cheshire. Experiencedesirable but full training will be given.
Work with asupportive team in Modern Purpose-Built Premises
Main duties of the job
To be responsible for undertaking a wide range of reception dutiesand the provision of general support to the multidisciplinary team. Duties can include, but are not limited to,greeting and directing patients, effective use of the appointment system,booking appointments, the processing of information and assisting patients asrequired.
To act as the central point of contact for patients, thedistribution of information, messages and enquiries for the clinical team,liaising with multi-disciplinary team members and external agencies such assecondary care and community service providers.
About us
TrainingPractice HENW
FullyComputerised (Emis Web) paper light
AccuRx
Innovativeand acclaimed triage system (developed in-house)
GMS Contract+ local enhancement
High QOFpoints achieved year-on-year
Fantasticindependent patient reviews
BrilliantMedical Team (2 Partners, 5 Salaried GPs, 1 Nurse Practitioners, 2 PracticeNurses, 2 Healthcare Assistants, 1 Physician Associate, PCN Pharmacists, FirstContact Physiotherapist, Social Prescribers, Care Coordinators, Mental HealthPrescribing Nurse)
AttachedPharmacy
On sitepractice-based Echocardiography, Diagnostic Ultrasound, Hand Surgery, ENT,Palpitations Clinic, Urology, Rheumatology, and more
Located inthe East Cheshire / South Manchester area, excellent schools, shopping andtransport
Free tea, coffee,biscuits and Christmas Party
Details
Date posted
10 July 2025
Pay scheme
Other
Salary
£11.44 an houradditional saturday rota with overtime rate available
Contract
Permanent
Working pattern
Full-time
Reference number
A4229-25-0008
Job locations
Wilmslow Health Centre
Chapel Lane
Wilmslow
Cheshire
SK9 5HX
Job description
Job responsibilities
The following are the core responsibilities ofthe Receptionist. There may be, onoccasion, a requirement to carry out other tasks. This will be dependent uponfactors such as workload and staffing levels:
Maintain andmonitor the practice appointment system
Processpersonal, telephone and e-requests for appointments
Answer incomingphone calls, transferring calls or dealing with the callers requestappropriately
Signpostpatients to the correct service
Initiatingcontact with and responding to, requests from patients, team members andexternal agencies
Clinically codedata onto EMIS web
Photocopydocumentation as required
Data entry ofnew and temporary registrations and relevant patient information as required
Input data intopatients healthcare records as necessary
Direct requestsfor information, i.e., SAR, insurance/solicitors letters and DVLA forms to theadministrative team
Manage allqueries as necessary in an efficient manner
Carry outsystem searches as requested
Maintain aclean, tidy, effective working area at all times
Monitor andmaintain the reception area and notice boards
Support allclinical staff with general tasks as requested
Supportadministrative staff, providing cover during staff absences
Action incomingemails and correspondence as necessary
Scan patientrelated documentation and attach scanned documents to patients healthcarerecords
Completeopening and closing procedures in accordance with the duty rota
As required supportcolleagues in the management of repeat prescriptions, ensuring they areprocessed accurately and efficiently
Order andmonitor stationery supplies
Produce,maintain and participate in the receptionist rota for lunch and out of hourscover
Supportreception staff development, providing guidance and direction, ensuring staffare up to date with mandatory training
Identify andprovide team training where required
Support the PracticeManager with all Patient Participation Group related matters
Support thehealth promotion lead and display promotional material on the allocated noticedboards and in the waiting room
Job description
Job responsibilities
The following are the core responsibilities ofthe Receptionist. There may be, onoccasion, a requirement to carry out other tasks. This will be dependent uponfactors such as workload and staffing levels:
Maintain andmonitor the practice appointment system
Processpersonal, telephone and e-requests for appointments
Answer incomingphone calls, transferring calls or dealing with the callers requestappropriately
Signpostpatients to the correct service
Initiatingcontact with and responding to, requests from patients, team members andexternal agencies
Clinically codedata onto EMIS web
Photocopydocumentation as required
Data entry ofnew and temporary registrations and relevant patient information as required
Input data intopatients healthcare records as necessary
Direct requestsfor information, i.e., SAR, insurance/solicitors letters and DVLA forms to theadministrative team
Manage allqueries as necessary in an efficient manner
Carry outsystem searches as requested
Maintain aclean, tidy, effective working area at all times
Monitor andmaintain the reception area and notice boards
Support allclinical staff with general tasks as requested
Supportadministrative staff, providing cover during staff absences
Action incomingemails and correspondence as necessary
Scan patientrelated documentation and attach scanned documents to patients healthcarerecords
Completeopening and closing procedures in accordance with the duty rota
As required supportcolleagues in the management of repeat prescriptions, ensuring they areprocessed accurately and efficiently
Order andmonitor stationery supplies
Produce,maintain and participate in the receptionist rota for lunch and out of hourscover
Supportreception staff development, providing guidance and direction, ensuring staffare up to date with mandatory training
Identify andprovide team training where required
Support the PracticeManager with all Patient Participation Group related matters
Support thehealth promotion lead and display promotional material on the allocated noticedboards and in the waiting room
Person Specification
Qualifications
Essential
* Educated to GCSE level or equivalent
* Experience of working with the general public
* Excellent communication skills (written and oral)
* Strong IT skills
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* Effective time management (planning and organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Problem solving and analytical skills
* Ability to follow policy and procedure
* Polite and confident
* Flexible and cooperative
* Motivated
* Forward thinker
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure
* Flexibility to work outside of core office hours
* Disclosure Barring Service (DBS) check
Desirable
* GCSE Mathematics and English (C or above)
* AMSPAR Receptionist Qualification
* NVQ Level 2 in Health and Social Care
* Experience of administrative duties
* Experience of working in a healthcare setting
* EMIS user skills
Person Specification
Qualifications
Essential
* Educated to GCSE level or equivalent
* Experience of working with the general public
* Excellent communication skills (written and oral)
* Strong IT skills
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* Effective time management (planning and organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Problem solving and analytical skills
* Ability to follow policy and procedure
* Polite and confident
* Flexible and cooperative
* Motivated
* Forward thinker
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure
* Flexibility to work outside of core office hours
* Disclosure Barring Service (DBS) check
Desirable
* GCSE Mathematics and English (C or above)
* AMSPAR Receptionist Qualification
* NVQ Level 2 in Health and Social Care
* Experience of administrative duties
* Experience of working in a healthcare setting
* EMIS user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Employer details
Employer name
Wilmslow Health Centre
Address
Wilmslow Health Centre
Chapel Lane
Wilmslow
Cheshire
SK9 5HX
Employer's website
https://wilmslowhealthcentre.com/ (Opens in a new tab)
Employer details
Employer name
Wilmslow Health Centre
Address
Wilmslow Health Centre
Chapel Lane
Wilmslow
Cheshire
SK9 5HX
Employer's website
https://wilmslowhealthcentre.com/ (Opens in a new tab)
£11.44 an houradditional saturday rota with overtime rate available
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