Part Time position: 24 hours per week
Salary: £15,475.2 per annum (£12.40 per hour) (21 years old and above) + service charge & tips
Flexible shifts available across our service hours, from 11:30 am through to 1:30 am.
Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We’re proud to be a place where exceptional service is delivered with warmth, pride and purpose.
Omboo is our contemporary pan-Asian dining destination, inspired by the vibrant flavours, colours, and traditions of Asia. Blending refined culinary craft with a relaxed yet elevated atmosphere, Omboo offers guests a dining journey that celebrates creativity, innovation, and cultural richness. We are currently seeking passionate Host to join our dedicated Omboo team, ensuring every guest feels welcomed and enjoys a seamless dining experience.
Your role in our family:
* Welcome and greet guests with warmth and professionalism, creating an immediate positive impression.
* Manage reservations, seating arrangements, and the flow of the restaurant to maintain a smooth service.
* Escort guests to their tables, provide menus, and explain any specials or key highlights of the dining experience.
* Assist with queries regarding the menu, special dietary requirements, or general hotel information.
* Support the front-of-house team during peak service times and Afternoon Tea service to ensure efficiency and guest satisfaction.
* Maintain a clean, organised, and well-presented entrance, lobby, and reception areas.
* Anticipate guest needs, respond promptly to requests, and ensure every guest feels valued and cared for.
* Work collaboratively with the kitchen and service teams to ensure a seamless and high-quality dining experience.
* Take pride in your appearance, professionalism, and your contribution to upholding the standards of Sopwell House.
What would make you the perfect fit?
* A genuine passion for food, beverage and hospitality.
* Previous experience in a 4- or 5-star hotel or similar high-quality dining environment, with knowledge of pan-Asian cuisine or Afternoon Tea service is highly desirable.
* A friendly, professional, and guest-focused attitude.
* Strong communication and organisational skills.
* Ability to work independently while remaining part of a close-knit team.
* Flexibility to work varying shifts, including evenings, weekends, and holidays.
The Best Bit:
* Wide range of training and development opportunities
* Free staff meals and parking
* Discounted food and beverage, accommodation and spa
* 28 days holiday and 1 extra holiday day on your birthday
* 30% discount on Spa treatments and Spa days
* 10% discount on Spa products
* Introduce a friend at work bonus
* Uniform Provided
* Preferred Hotel Group discounted global hotel rates
At Sopwell House, we live by our Vision, Purpose and Values.
We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike - ‘Spreading kindness one act at a time’ along the way.
All applicants must have the right to live and work in the UK. If you have not received a response within 14 days, please assume your application has not been successful on this occasion.