R&M Southampton Branch, one of R&M's largest electrical distribution facilities, is looking to employ an Operations Assistant to join their busy Defence Divisions Operations Team. Located in the busy marine town of Southampton, R&M's flagship branch prides itself on exceptional customer service. The successful candidate will be responsible for taking ownership of numerous logistical administration responsibilities dealing with both Customers and Suppliers on a regular basis.
Location:
Unit 8, Central Trading Estate, Marine Parade, Southampton, SO14 5JP.
Salary:
Negotiable
Hours:
8:00 am - 5:00 pm, Monday to Thursday and 8:00 am - 4:00 pm, Fridays, with a one-hour lunch break.
Benefits:
20 days holiday, plus bank and public holidays and Christmas Shutdown, Life Insurance, Health Cash Plan (Medicash), Benefits and Rewards Platform (Perkbox), Pension Scheme, Cycle to Work Scheme and free parking.
Main Duties:
To include, but not restricted to, the following duties:
Create reports for customers to show due dates and delays.
Chase customers' orders.
Try to keep within the KPIs for all customer deliveries.
Use customers portals and websites to view documents and upload information when required.
Quote customers for transport charges for ex works deliveries.
Liaise with warehouse regarding UK deliveries.
Liaise with warehouse regarding Purchase orders to be collected.
Respond to customer queries for outstanding orders.
Check orders for hazardous parts that may require packing and or paperwork to travel.
General administration duties.
Other Duties:
Undertaking any other duties that are within the skill and capability of the individual as directed by the manager or other designated supervisors.
All tasks to be performed in compliance with the Groups Health & Safety and Quality Control systems, as well as any other applicable management systems and best practices implemented by R&M Electrical Group.
Key Skills:
Excellent written and verbal communication skills
Strong time-management skills and multitasking ability
MS office skills such as Word, Excel and Outlook
Attention to detail
Ability to work within a busy team environment
Ability to work under time constraints
Training: Full "on the job" training will be provided.
Closing Date: 9th January 2026