Facilities Manager – Cheltenham
I am working with a growing law firm as they recruit for an experienced
Facilities Manager
to take ownership of the day-to-day running of their Cheltenham office.
As Facilities Manager you will be the go-to person for ensuring everything runs smoothly – from managing contractors and suppliers to keeping their office environment safe, welcoming, and efficient.
This is a hands-on, varied role where you'll lead the Cheltenham Facilities team, liaise with our London-based Head of Facilities, and play a key part in firmwide projects that align with our values and commitment to excellence.
What you'll be doing
Keeping things running
– manage the Facilities Helpdesk, dealing with queries on heating, maintenance, access, and general building matters.
Being the connector
– liaise with contractors, the Cheltenham Head of Office, and our wider Facilities team to ensure seamless service delivery.
Reporting & planning
– collate monthly reports, oversee meeting room setups, plan activities, and supervise out-of-hours works when needed.
Budget oversight
– monitor OPEX and CAPEX budgets, prepare forecasts, and ensure invoices are managed correctly.
Contract management
– take charge of M&E, cleaning, stationery, and landlord relationships, ensuring compliance with KPIs and SLAs.
Driving compliance & sustainability
– ensure legal standards are met, contribute to our ISO 14001 certification, and support our sustainability goals.
Data & documentation
– keep systems like HighQ and iManage up to date, maintain spreadsheets on energy, waste, post, and bookings, and update Cheltenham's intranet pages.
Event & project support
– partner with Marketing Events and DE&I teams on Cheltenham events, support wider Facilities projects, and run evacuation drills alongside H&S.
Leading your team
– support and develop the Facilities Assistants and Reception team through regular 1:1s, performance management, and team catch-ups.
What we're looking for
You'll bring a blend of
experience, organisation, and people skills
that make you the perfect fit for this busy and rewarding role. Specifically:
* Proven experience within a
Facilities Helpdesk
or similar environment.
* Prior administrative experience in
Facilities
, ideally gained within a professional setting.
* Confident with
Microsoft Office
packages and comfortable working with spreadsheets and reporting tools.
And just as importantly, you'll be someone who is:
* Highly motivated, with the ability to use your initiative.
* Organised, methodical, and able to juggle competing priorities.
* Great with people – offering excellent customer service and confident communication at all levels.
* A flexible, positive team player with a proactive, can-do attitude.
* Calm under pressure, with strong time management skills.
Why join my client?
You'll be part of a collaborative firm where people and culture matter. Their Cheltenham office is a key hub for the business, and this role offers the chance to make a real impact on how we work every day.
You'll have the scope to
shape the Facilities function
, contribute to firmwide initiatives, and play a pivotal role in ensuring our workplace supports both our clients and our people.
Location:
Cheltenham (office-based, with occasional travel to London)
Role type:
Permanent, full-time
Ready to step into a role where no two days are the same?
Apply now and help us keep our client running at its best.