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White Goods Engineer
Location: Pontypridd, Cardiff Customer Service Centre
Type: Permanent, Full Time
Shift Pattern: Average of 41 hours per week working 5 over 7 days (some Saturday working on a rostered basis)
Post Codes: NP, CF, SA, GL, HR
At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip-top condition. Whether you’re installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, knowledge, and plenty of smiles to ensure every experience is a great one.
Role overview:
As a White Goods Engineer, your responsibilities will include:
* Driving your company van and managing your own day effectively (working mainly independently).
* Testing, diagnosing, and fixing white goods in customers’ homes.
* Providing and implementing technical knowledge across a range of white goods appliances.
* Building our reputation as a home services expert.
Building rapport with customers is essential; you will be welcomed into their homes and responsible for restoring their products and reassuring them.
Requirements:
* Proven experience in White Goods repairs.
* Full UK/EU driving license with no more than 6 penalty points.
* Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers, and Ranges (CKR1).
* A passion for delivering excellent customer service.
Benefits:
* 30 days annual leave including bank holidays.
* Competitive pension scheme.
* First-class induction and ongoing learning.
* Company-approved tools and van.
* Shift pattern of five days over seven.
* Quarterly bonus and product discounts on the latest tech.
Why join us:
Join our White Goods Engineer team to build your career with on-the-job training and lifelong skills. Help us make a positive impact on people and the planet through recycling and repairing tech. We value inclusion and diversity, ensuring fair opportunities for all. For additional application support, contact us at [emailprotected].
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