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If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!
This post is only open to internal applicants.
EPR Instructional Design Lead
NHS AfC: Band 7
Main area E-Learning Design Grade NHS AfC: Band 7 Contract Fixed term: 12 months (Temporary) Hours Full time - 37.5 hours per week (Occasional cross site and out of hours working may be required) Job ref 270-EPR-7157682
Site Kemp House Town London Salary £54,320 - £60,981 pa pro rata including HCAS Salary period Yearly Closing 20/05/2025 23:59
Moorfields - A global leader in Ophthalmology
We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.
With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.
We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.
This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.
If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!
Job overview
The EPR Instructional Design Lead will lead on the design, development and delivery of the e-learning element of the training project.
The EPR Instructional Design Lead will work closely with the EPR Classroom Training Lead and the EPR Training and Engagement Lead in the delivery of the complete training project.
The EPR Instructional Design Lead will liaise with our EPR providers, Meditech, and the provider who support us with our existing medical noting software, OpenEyes.
Main duties of the job
The EPR Training Team will provide high quality education, training and development to a wide variety of end users across the Trust. This includes supporting the rollout of the Electronic Patient Record to support patient care and preparation for the ongoing delivery of sustainable training. The post holder will play a key role in the planning and delivery of training and will work closely with healthcare staff and other key stakeholders to deliver future training requirements for staff
The post holder will be responsible for leading the e-learning element of the EPR training workstream for staff across Moorfields Eye Hospital (MEH), including design, delivery and evaluation.
Working for our organisation
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Detailed job description and main responsibilities
• Liaising with the Business Change analysts and RBAC team to lead the design of e-learning for EPR across all areas of MEH, covering medical, clinical and administrative; registering patients and referrals, outpatients, day stay and inpatient wards, A&E, theatres, order comms, ePMA
• Deliver training to team members on storyboarding and creation of e-learning modules using Articulate
• Work closely with the Classroom Training Lead to determine the content of the e-learning modules
• Plan the creation of the e-learning modules for the team and monitor progress towards targets and deadlines
• Collate and develop resources (text, graphics, info-graphics, video and audio) to provide users with a rich and engaging interactive multi-media learning experience
• Mentor team members around e-learning development, ensuring everyone is competent to produce e-learning to a high standard
• Quality check the work of team members to ensure accuracy, consistency and functionality
• Design competency assessments for e-learning
• Liaise with stakeholders for advice on and approval of training content
• Work alongside the LMS Lead and the Training & Engagement Lead to ensure e-learning modules are uploaded to the LMS in a timely manner
• Monitor any updates in the program and amend e-learning as required
• Work with digital media to create assets and videos
• Design a strategy for Business As Usual e-learning. Prepare e-learning content for post go-live training and handover to the Business As Usual team
• Create user support documentation, for example user guides, quick reference guides, etc, including quality controlling the work of team members
• Attend events around the Trust to promote the EPR
• Deliver classroom training to super users, floorwalkers and end users. This will take place at several locations around the Trust network. The postholder will be expected to travel to locations across the Trust as required.
• Peer review of trainers during end user training delivery
• Deliver pre go live support utilising classroom, Teams and deskside methods
• Provide post go live support in the form of floorwalking, deskside training, telephone and Teams support (list is not exhaustive)
• Assist other program workstreams, as required
• To promote alternative cost effective and time saving methods of education and training
• Understand the EPR users and their objectives, and how education, training and development can help achieve these objectives
• Be a signatory for small purchases and signing timesheets, and maintain accurate records
• Understand relevant developments within the NHS environment and beyond and propose changes to local working practices where appropriate
• Contribute to effectiveness of learning within the health community
• Deputise for the Training & Engagement Lead when required, including chairing meetings and running reports of training statistics
• Maintain professional conduct, including appearance, at all times
• Ensure the Trust’s values are embedded throughout the project
• Comply with all Trust policies, procedures, and protocols
Person specification
Education/Qualifications
* Qualification in instructional design / e-learning development or equivalent experience
* Other training or project related qualifications
Experience
* Substantial experience of designing and developing e-learning courses
* Experience of Articulate 360 suite
* Experience of multiple complex programs/projects
* Proven ability to work to targets and meet deadlines
* Proven ability in successfully delivering key learning workstreams through collaborative working with both internal and external stakeholders
* Experience of creating and managing courses on Learning Management System
* Experience of working in the NHS
* Experience of handing over training materials to the Business As Usual team
* Experience of mentoring and motivating team members
* Experience of reporting training statistics for board and key stakeholders
* Experience of signing financial/budgetary expenditure
* Experience of creating accessible training
* Media production skills (graphics/video/animation) using Adobe suite
* Experience of interpreting process maps, workflows and SOPS
* Experience of Kallidus Learn LMS
Knowledge
* Excellent understanding of the Health Education England agenda
* Knowledge of the ADDIE model
* Excellent user of Microsoft Office applications
Skills
* Good command of English language and grammar
* High attention to detail
* Ability to proof-read own and others' work
* Ability to multi-task and prioritise workload
* Flare in creativity - making learning as engaging, interactive and memorable as possible
* Exceptional communication skills
* Ability to work effectively in a team, demonstrating accountability for own and team's workload, and ability to work on own initiative
Personal Qualities
* Helpful, friendly and approachable
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.
https://www.moorfields.nhs.uk/work-for-us
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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