Role: Content Operations Specialist Location: HQ Office, Holborn, London Work Mode: Hybrid Rate: Based on Market (Inside IR35) Our End client, a UK retail bank known for offering current accounts, business banking, mortgages, and safe deposit boxes and operates through its online platform, mobile app, and physical “stores,” are currently looking for a Content Operations to manage high-quality web content, specifically relating to web usability, optimizing and laying out pages using a content management system (CMS) The successful candidate must have proven work experience as a Content Manager or similar roleand will have fluent web editing skills (content management systems, browser software and testing) Roles & Responsibilities: * Perform procedures on content management platform and support deployment of approved content through established processes/guidelines/style guides * Publish the content online using the CMS as per publishing standards / requirements * Documentation of SOPs and key process learnings, improvement ideas * Oversee deployment of approved content through available platforms, following established processes * Oversee and manage efforts for web content updates through content platform * Coordinate with client marketing team/Agency on project requirements * Quality check output of content operations Skills and Qualifications * Proven work experience as a Content Manager or similar role * Experience of editing and proof-reading content * Fluent web editing skills (content management systems, browser software and testing) * Knowledge of Content Management Systems, and platforms like Optimizely with hands on experience in editing and updating content on this platform. * Knowledge of HTML, CSS, Javascript is good to have * Basic know-how of Adobe Photoshop, UX/UI concepts is good to have * Experience in project management * Ability to guide and motivate team members * Strong English communication skill APPLY NOW for the opportunity to work for a leading bank that markets itself as providing banking “with a difference”—prioritising customer convenience, friendly service, and accessibility in branches