Job Description
Job title: 2nd Line Support Technician
Salary: up to £36k
Location: Wymondham
My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.
Responsibilities:
* Setting up and supporting small and medium business networks
* Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012, 2016)
* Installing business computer systems
* Office 365 maintenance, installation and migration
* Microsoft Exchange 2007/2010/2013/2016
* Setting up email accounts and website hosting (Linux and Windows)
* Managing WHM web servers and DNS
* Administration of IP Phone systems (via web-based interface)
* Supporting customer applications.
Attributes:
* Previous experience working for an MSP or Software house would be desirable
* Team player
* Keen to learn
* Confident communicating over the phone