An interesting role involving all Technical aspects of the company
Work within the technical team for EOGB, Sapphire, Baltur and other associated product lines and services, closely partnering with team members to achieve common goals and continually improve the quality system.
Main Duties
* Follow all relevant quality procedures accurately.
* Provide full technical support for all products via the technical support line and email.
* Arrange external site visits for service and commissioning requirements.
* Expand our network of agent members across the UK.
* Collaborate with the R&D manager to ensure all technical aspects of the products are in place and accounted for.
* Work with the Technical Director and team to create department budgets.
* Stay updated with industry developments through CPD opportunities and maintain awareness of relevant standards.
* Assist the Technical Director and attend industry meetings as required.
* Support the R&D department.
Other Duties
* Provide staff training and act as a mentor to technical team members.
* Ensure department qualifications are kept up to date.
* Liaise with suppliers and customers.
* Conduct competitor research to ensure EOGB offers the best service.
* Stay informed about industry developments via CPD opportunities and relevant standards.
Required Skills
* Excellent product knowledge.
* High-level industry knowledge.
* Knowledge relevant to the gas and oil industry.
* Willingness to learn new skills.
Competences
* Resourceful and adaptable to changing situations.
* Good verbal and written skills.
* Ability to work on own initiative.
* Positive and enthusiastic attitude.
* Flexible and adaptable.
* Good business judgement and decision-making.
* Team player.
Relationships
Reporting to the Technical Director.
Daily contact with all departments where required.
Hours of work: 37.5 hours per week.
Holiday allowance: As per contract.
Location
St Neots Office, Occasional work from home.
Travel Requirements
Whole of UK travel and abroad when required.
Progression Path
Possible future roles: Management roles within the company.
If this sounds like a role you'd be interested in, please email me at reece.summerfield@eogb.co.uk.
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