Assistant Facilities Manager Job ID 235928 Posted 27-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Rugby - England - United Kingdom of Great Britain and Northern Ireland Job Title: Assistant Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join the team located in Rugby. Role Summary: - Manage and support the FMC (Facilities Management co-ordinators) ensuring rotas and work task are completed - Ensure all vendors deliver services in line with the contractual obligations and expectations - Resolve any supplier issues directly with nominated vendors - Assist / develop a working BCP solution with the CBRE and client team - Schedule Monthly meetings with the client team to discuss, review and manage the vendors service levels - Notate and report all findings in a monthly report - Raise Purchase Orders on JDE and process / endorse client invoicing - Ensure a working escalation process is in place and establish a rota for call outs with the team - Escalate any emergencies connected with the facilities or equipment - Principle point of contact for Colleagues in the London sites - Liaise with FM vendors regarding service visits with assistance from the security Team - Ensure office equipment is working and has sufficient supplies - Office inspections, recording any faults - Carry out cleaning audits in conjunction with the cleaning Vendor - Assist in keeping FM Location Operational Manual and Playbooks up to date - Ensure a professional and courteous working relationship is maintained with the Landlords and their representatives in both buildings - Responsibility for the continual development of the FMC - Setting of targets and training for the FMC - Ensure that all vendors passes are returned and that NDA's are completed and filed - Manage client expectations around cover for events and specific requirements, ensuring that all stakeholders are informed and that actions and responsibilities are fully understood by all - Identify any service shortfalls - Ensure that all PPM's are carried out as scheduled - Manage the stock room, including stock levels - Manage the outsourced postal / courier service Experience Required: - Strong proven experience in an FM or related services environment - Responsible for multiple services at site level - Good knowledge of Facilities Management SLA's / KPI's - Experience in dealing with suppliers / contractors - IT literate - Microsoft packages - Good understanding of FM service contracts and negotiations - Strong communicator with confident oral and written skills - Good administration skills with an eye for detail - Strong customer service ethic - Team player mind-set - Ability to work to pressured deadlines and take on challenges when required CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)