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Allocations officer

Slough
Job Switch Ltd
£19.22 an hour
Posted: 11h ago
Offer description

AllocatingaccommodationinlinewithpartVIoftheHousingAct1996,essentiallytocouncilandregisteredproviderhomes. AllocatingpermanenthomesinlinewiththeHousingAllocationsSchemethroughthechoicebasedlettingssystem. Completedirectmatchingprocessesforthosewithmedicalneeds(includingdelayeddischargeofcarecases),underoccupiers,managementtransfers,shelteredapplicants. Verifytheapplicationsoffinalshortlistedapplicantsforpermanentproperties. Providecomprehensivehousingadviceonhousingoptionsforapplicantstothehousingregisterawaitingrehousingandtothoseallocatedhomes. Allocatetemporaryaccommodation,preventionandPRSOsinlinewiththeTemporaryAccommodationPlacementPolicyandsuitabilityassessment. LettemporaryaccommodationandpreventionandPRSOsproperties,completingsignupsandprovidingappropriateadvicetocustomers. RoleContext Thispositionisfundamentaltotheprovisionofallocationsprocessesacrosstherangeofareasaffectingvulnerablecustomersonthehousingregister,intemporaryaccommodationandwhoarebeingassistedintotheprivaterentedsectortopreventhomelessnessordischargethehousingduty. ThisisaspecialistrolethatrequiresgoodknowledgeofthelawrelatingtohousingallocationsaroundpartVIoftheHousingAct1996. Thepostholderwillberequiredtohavegoodknowledgeofthelawaffectinghousingallocationsandbefamiliarwithotherhousingadviceandhomelessnesslegislation,othergeneralhousinglegislation,welfarebenefitexpertiseandknowledgeoftheadult&childrensocialcareenvironmentandimpactandtousethisknowledgetosupportcustomersandachievepositiveoutcomes. ThepostholderwillberequiredtohaveknowledgeoftheHousingAct1996,theHomelessnessReductionAct2017,theChildrenAct,andtheCareAct.CombinedwithspecialistknowledgeoftheWelfareReformAct. Thepostholderneedstousethisknowledgetoworkcollaborativelywithcustomerstoidentifythemostappropriateandeffectivesolutionstotheirhousingproblemsandtodosoproactivelyatthemostappropriatetimeensuringthemaximumopportunitiesforearlyintervention. Thepostholderwillberequiredtobeinnovative,dynamicandsolutionsfocussedandconsiderandpursueallavailablehousingoptionstopreventthecustomersfrombecominghomeless. Thepostholderwillberequiredtousetheirexperiencetocontributetotheongoingdevelopmentanddesignoftheserviceandsolutionsforcustomers. OperationsandSupport Co-ordinatetheadvertisingofvoidpropertiesincouncilorRegisteredprovider(RP)stockwithChoiceHomesUK(CHUK). AllocatepermanenthomesthroughacombinationofpreparingandanalysingshortlistsfromchoicebasedlettingsbiddersanddirectmatchinginlinewithdesignatedgroupsidentifiedbytheHousingAllocationsScheme. Checkassessmentsremainuptodateandverifycircumstancesrobustlywhenhouseholdsareselectedforproperties,includingmakingchecksregardingapplicantsfinances,eligibility,localconnectionandsuitabilitytobeatenant. Interviewapplicantsandcompletehomevisitsaspartoftheverificationprocess,aswellasdoingdesktopchecks. Selectappropriateapplicantsandnominatethemforavailablehomes. Completedirectmatchingprocessesforarangeofvulnerableapplicantsonthehousingregisterwithspecificrequirements: Medicalneedsmatchmedicalrequirementsfromthemedicalassessmenttoavailablesupplyinordertomatch Adaptablehomesidentifysuitablemedicalapplicantsforpre-allocationinconjunctionwithOccupationalTherapyteam,havingregardtotheirassessments Matchapplicantswhoarehospitaldischargesliaisingwithhospitalsandotheragencies Matchunderoccupierstofreeupsoughtafterlargerhomes Matchmanagementtransferstoensuretheymoveswiftlyinaccordancewithpriorityandmanagementofrisk ShelteredAccommodation Toarrangeviewingsformatchedcases AgoodlevelofknowledgeofhousingallocationascoveredpartVIthe1996HousingAct,caselawandcodesofguidance,andtheCouncilsHousingAllocationspolicy KnowledgeoftheHomelessnessReductionAct2017,theChildrensAct,theCareActandtheWelfareReformAct. Understandingofaccesstosocialhousinglocally Awarenessofissuesfacinglocalauthorityhousingandtheandinitiativestorespondtothem Experience Experienceofimplementinganequalityanddiversityapproachtoservicedelivery Experienceofworkinginateam Experienceofworkinginademandingfrontlinecustomerserviceenvironment AllocationsOfficerAllocationsOfficerAllocationsOfficerAllocationsOfficerAllocationsOfficer

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