Overview
Join to apply for the Compliance & Risk Assistant role at Avison Young │ UK.
Location: United Kingdom. Some travel will be required to regional offices.
Responsibilities
* Work with business area owners and stakeholders across Real Estate, Facilities & Infrastructure Management (REFIM) as well as the corporate Compliance, Legal and H&S teams.
* Under the direction of the Compliance & Risk Manager, be competent to work on own initiative to deliver on key strategic business group, service line and team objectives.
* Conduct and document incident investigations and remedial management. Develop and implement an internal monitoring and oversight framework across business processes, including a framework and calendar; undertake internal reviews as necessary.
* Provide information to assist the Compliance & Risk Manager in KPI reports & Dashboards shared with Head of Operations, Service Line leads and Global Risk & Compliance.
* Highlight areas for continuous improvement to mitigate risks and identify opportunities for best practice; work with relevant teams and IT to implement as needed.
* Update and regularly review the REFIM Risk Register to monitor risks and assess likelihood and impact.
* Support the REFIM Training Manager within Learning & Development; assign training modules, issue communications, and track attendance and progress. Full training on systems will be provided.
* Deliver key outputs including the annual internal audit plan for the business group and reporting of findings; develop and implement a risk and controls framework around property accounting processes to facilitate ISAE3402 accreditation (target 2025–2026).
* Plan and conduct internal monitoring; ensure timely and accurate reporting of internal control matters.
* Coordinate with service line heads and team managers to close out actions and implement recommendations.
* Assess process risks and controls to identify opportunities for improvement; stay informed about governance, regulatory and legal procedures.
* Liaise with external auditors and internal Global Risk & Compliance team; support audits as required.
* Maintain and implement compliance & risk policies and procedures; support all service lines in identifying, reporting and managing risk, including updating the REFIM Risk Register and developing dashboards.
* Contribute to KPI performance oversight, including service charge performance, property health checks, timecard reporting, competency and offboarding readiness assessments.
* Champion continuous improvement of procedures and processes; assist in creating and delivering training on compliance and risk, regulatory adherence, and changes.
* Manage the Compliance and Risk mailbox daily and respond or escalate queries as appropriate; develop and maintain relationships with internal stakeholders.
* Assist the REFIM Training manager to schedule and communicate training courses, track attendance, and report accordingly.
Note: Some travel to regional offices will be required.
Qualifications
* Ability to formulate compliance procedures, processes, and controls.
* Self-starter with excellent time management and ability to meet tight deadlines.
* Effective communication and influence at all levels; strong stakeholder management.
* Internal audit experience with ability to implement and track actions from audits to completion.
* Knowledge of RICS governance, including Client Money Handling rules and Service Charge Code of Practice.
* Advanced Microsoft skills, especially Excel for reports and dashboards.
* Working knowledge of data management regulations such as GDPR (desirable).
* Familiarity with scoping and implementing ISAE3402 accreditation (desirable).
* Knowledge of property management accounting systems such as Yardi Voyager (preferred).
Equal Opportunities
At Avison Young, we’ve always put people at the heart of what we do. We are committed to diversity, inclusion and well-being across our global organization. We provide support for inclusion and offer adjustments in the recruitment process via the Disability Confident Scheme; contact careers.uk@avisonyoung.com for accessibility needs.
Avison Young is an equal opportunity employer and is committed to equitable treatment of all employees and job applicants. We encourage applicants with diverse backgrounds and potential to apply.
#J-18808-Ljbffr