Front of House Manager
Franchised Motor Dealership - Pendle Area
Our client is looking to recruit a strong and passionate Front of House Manager.
Your key role will be to oversee the Service Advisors, and everything front of house, maximising profitability through various methods. In addition to this, you will assist the Service Advisors as and when required, effectively deal with any customer issues and complaints.
The ideal applicant MUST have current experience within a service department of a franchised motor dealership.
Working hours/days: Monday to Friday 8am - 5.30pm
Salary: £35k Basic | £42,300 OTE
Your main responsibilities will include:
To meet and exceed customer expectations in a customer focused environment.
Be the first point of contact for customer queries and feedback within the department.
Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets.
Organise and prioritise work effectively to achieve targets in a timely and efficient manner.
Responsible for the day to day running of the service reception and service advisors.
You will also assist with the Service Manager with their day to day duties as this role is very much a stepping stone to further your career from a Senior Service Advisor to management!
This role would be a great position for a Senior Service Advisor, looking to take the next step in their career. You should have the drive and leadership skills to push the department forward, implementing new ideas along the way. A successful Front of House Manager must have the ability to work effectively in what can be a high pressurised environment.
There are also many other benefits our client is offering, but most importantly are the further training and development career prospects as a Front of House Manager.
Interested? Apply in confidence today!
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission