About Admincontrol
Admincontrol’s mission is to provide the ultimate Board Management Portal and Virtual Data Room solution for decision-makers. We offer a smart and secure collaboration platform for boards, management, and other stakeholders where they can access, share, discuss, and process information efficiently. We are proud to say that we have over 200K decision makers using our solution across 95 markets.
We are an international software company with headquarters in Oslo, Norway, and offices in 6 other countries, including well established offices in London and Glasgow. We have a growing customer base and an ambitious expansion strategy, and now we’re looking grow our UK team with an individual who wants to help shape the next chapter of our journey, driving growth and strengthening our UK presence.
Admincontrol is part of Euronext Corporate Solutions, a technology division at Euronext. Becoming a part of Euronext will get you access to learn and share competence across our network.
About the position
Based in our London office (currently Aldgate, but expect to move to Canary Wharf late 2026), as a Client Manager you are responsible for the overall experience users have when using data rooms. The purpose is to ensure an optimal process and satisfied returning customers.
You will work closely with our sales team and customers in all of our six geographic markets, further you will be working with the Client Manager team to make sure that we maintain our high service level.
The job reports directly to the Country Manager Admincontrol UK & Ireland.
Responsibilities and tasks
* Offer support for key stakeholders in virtual data rooms
* Assist with administrations of data rooms for customers upon request
* Advise on best practice
* Help and support sales representatives
* Hold demos for potential customers
* Assist in workshops for customers
* Training for new users
* Help with closing of data rooms, including content export
* Gather product feedback from customers
* Report technical issues and follow up with customers
Skills and experience
* You have experience from customer service role, preferably within a software company
* You are patient and service minded
* Fluent English written and verbal skills
* You are comfortable taking the lead with customers to help them achieve the desired outcome
About you
You thrive in a highly collaborative and dynamic environment, working closely with members of your team and data room customers.
You are a social person, capable of understanding customer needs and guiding customers towards desired outcomes.
You are comfortable working under pressure and managing our customers expectations.
We believe that the ideal candidate is someone with experience from a customer support role who would like to take the next step in their carreer.
We can offer
* Competitive terms.
* Good insurance and pension terms.
* An excellent working environment with friendly, talented and approachable colleagues.
* Attractive premises located centrally in London.
* Social events and joint training activities.
* Extremely strong professional network through the link to Euronext.
A People‑First Tech Company
We are proud to be able to demonstrate a particularly high level of employee satisfaction among our +160 person strong team, a level we have been able to maintain over several years.
Yes, we build technology. But our culture is powered by people.
At Admincontrol, you’ll find an inclusive, supportive environment where your ideas matter, your voice is heard and where your growth genuinely matters to us. Our organisation is flat, collaborative and full of people who love what they do.
If you have any questions about the position, please contact our Country Manager Admincontrol UK & Ireland, Edward.Rees@admincontrol.com
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