Job description:
About Us:
Wild Tots Play Café is a much-loved soft play and café destination for families in Northwich. We offer a clean, friendly, and welcoming space where little ones can play safely while adults relax and enjoy great coffee and food. We're a small, passionate team with a strong community feel — and we're growing
The Role:
We're looking for a confident and capable Soft Play Supervisor to help oversee day-to-day operations and deliver an exceptional experience for our customers. This is a hands-on, all-rounder role ideal for someone with experience in hospitality, working with children, and supporting or leading a small team. The position is part-time to start, with the potential to develop into a full-time role as the business grows.
Key Responsibilities:
* Supervising play areas to ensure a safe and enjoyable environment for children
* Opening and closing the venue, including key holder duties
* Assisting in the café: taking orders, making drinks, and serving food
* Supporting with party bookings and private hire events
* Providing excellent customer service and resolving any queries or issues
* Leading by example and supporting junior team members
About You:
* Experience in hospitality or café environments is essential
* Comfortable working around young children and families
* Previous key holder or supervisor experience preferred
* A natural team player with great communication skills
* Friendly, proactive, and happy to roll up your sleeves
* Flexible and able to work weekends and occasional early evenings
What We Offer:
* A supportive and friendly working atmosphere
* Staff discounts and soft play access for your own children
* Flexible part-time hours with scope to grow into a full-time position
* The opportunity to be part of a growing business with community values
Job Types: Part-time, Permanent
Benefits:
* Company events
* Employee discount
* Referral programme
* Store discount
Ability to commute/relocate:
* Northwich CW9 5FT: reliably commute or plan to relocate before starting work (required)
Experience:
* Supervising: 1 year (preferred)
* Hospitality: 1 year (required)
* Barista: 1 year (preferred)
* working with children: 1 year (preferred)
Job Types: Full-time, Permanent
Pay: £12.50-£13.50 per hour
Expected hours: 30 – 40 per week
Benefits:
* Company pension
* Employee discount
* Referral programme
Ability to commute/relocate:
* Northwich CW9 5FT: reliably commute or plan to relocate before starting work (required)
Experience:
* Supervising: 1 year (required)
* Hospitality: 2 years (required)
* working with children: 1 year (required)
Work Location: In person
Reference ID: SUPWILDTOTS