Annual wage £15,000.00 £15,000 salary Paid holiday entitlement Generous Pension Scheme Team incentives and outings Staff discount on Howdens products. Working week Monday - Friday, 9.00am - 5.00pm, shifts, may work evenings and weekends. Total hours per week: 40.0 Expected duration 12 Months Possible start date 20 May 2024 Date posted 20 Mar 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000239282 Positions 1 available What you will do in your working day Deal with customers in a courteous, professional, and knowledgeable way Maintain general housekeeping duties within the warehouse, including stock rotation, cleanliness, tidiness and compliance with Health & Safety guidelines Carry out security and compliance checks on all incoming stock and outgoing orders while adhering to stock management guidelines to ensure accuracy Carry out daily checks on the forklift truck and other mechanical equipment and report all defects to the Depot Manager Warehouse operatives work in a variety of warehouse environments Work activities include: Taking deliveries Checking for damaged/missing items Storing goods Moving stock by various methods Picking/packing orders Loading goods for dispatch Maintaining stock records and documentation, and cleaning They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or forklift trucks. Warehouse operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent at using industry-recognised systems and associated services (e.g. Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines. The training you will be getting Supply Chain Warehouse Operative Level 2 qualification- Intermediate Apprenticeship Training provided by an in-house Learning & Development Team Support from an external training provider 15-month programme including a minimum 12-month learning period plus end point assessment Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment and completing the apprenticeship What to expect at the end of your apprenticeship Full-time employment with Howdens Requirements and prospects Desired skills and personal qualities Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Physical fitness Qualifications GCSE or equivalent English (Grade C/4) Desired GCSE or equivalent Maths (Grade C/4) Desired