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Mortgage collections specialist - empathetic customer recovery

Cheadle (Staffordshire)
Together Recruitment
Posted: 21h ago
Offer description

Together, based in Cheadle, is seeking a Mortgage Collections Specialist to provide support for customers facing financial difficulties. You will deal with various enquiries related to arrears while ensuring exceptional customer service.

The ideal candidate will have collections experience within the mortgage industry, strong communication skills, and an empathetic approach to vulnerable customers. A commitment to minimizing customer effort and achieving good outcomes is essential.

Perks include 26 days holiday, health insurance, and a discretionary bonus.


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