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Job Title: Administrative Assistant at HMYOI Werrington
Based on site at HMYOI Werrington, our Administrative Assistants provide comprehensive administrative support across high-profile contracts. Within your role, you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner, adhering to all quality standards.
You will also be the first point of contact for prisoners, conducting prisoner inductions into the education provision, promoting available courses to potential learners, and providing ongoing advice and guidance. The role also includes recruiting learners for courses, maintaining accurate records of achievement linked to initial assessments, and close liaison with partner agencies and the prison allocation and activity team.
What we are looking for
You should have a passion for your work, with relevant and recent experience within an administration environment. You will hold an NVQ Level 2 Business Administration qualification or equivalent (Level 3 desirable), and demonstrate good knowledge of IT-based systems including Word, Excel, and Access packages. An Information, Advice, and Guidance qualification is desirable.
You will need good organizational skills with the ability to plan and prioritize workload accordingly, while demonstrating excellent communication skills, both written and verbal. You should be able to build rapport with a wide range of individuals and maintain a high level of confidentiality at all times. You will need to be results-focused, with personal drive and resilience to overcome hurdles and barriers.
The salary for our administrators is based on experience and qualifications. To be eligible for the top end of the band (£21,000 – £24,000), you will need to hold a Level 3 NVQ or equivalent.
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