As a People & Culture Partner, you'll collaborate with managers and teams across the zoo to bring our People Strategy to life. You'll offer expert HR advice, support and coach leaders, and play a key role in shaping a culture that reflects who we are, and supports our mission and values. You'll take ownership of the full employee lifecycle, from recruitment and onboarding to wellbeing, performance, and development, all while ensuring our people feel supported, valued, and able to thrive.
Responsibilities
* Partner with departments to design and deliver robust people plans that align with organisational goals.
* Coach, upskill and empower line managers to lead and manage high-performing, engaged teams.
* Take full accountability for the employee lifecycle and people service delivery, maintaining the highest standards of professionalism and care.
* Manage key people activity including recruitment, employee relations, Occupational Health, and absence management.
* Use data and insight to inform decision-making and provide proactive people solutions.
* Support workforce planning, talent development, and organisational change initiatives.
* Contribute to wider People & Culture priorities such as ED&I, wellbeing, and employee engagement.
* Lead and support projects that drive continuous improvement and business impact.
Qualifications and Experience
* Experience partnering with managers in a complex organisation.
* Strong employee relations skills.
* Collaboration approach and genuine passion for making a difference.
* Experience in a busy, generalist people role.
* CIPD Level 5 qualification or equivalent experience.
* Excellent communication and coaching skills.
* A proactive and data-driven mindset.
* A commitment to inclusivity, wellbeing and organisational values.
You'll be a confident, solutions-focused HR professional with experience partnering with managers in a complex organisation. You'll bring strong employee relations skills, a collaborative approach, and a genuine passion for making a difference.
Contract & Salary
* A fixed-term maternity cover contract for 14 months.
* Starting salary of £39,833 per annum based on 40 hours per week, working Monday-Friday.
* 33 days annual leave (inclusive of bank holidays).
* Annual holiday buy/sell scheme.
* Excellent pension scheme.
Benefits
* Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
* Access to exclusive staff previews and events.
* Payment of annual CIPD membership if required.
* Discounts on cinema tickets, restaurants, high street shops and more.
* Plus so much more! See here for more details.
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